Homeless Youth Case Worker

COMPASS HOUSE; Buffalo (NY); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Generous paid time off

Professional development opportunities

Job summary

COMPASS HOUSE in Buffalo, NY, is seeking a Rapid Re‑Housing Case Manager to support young adults transitioning from homelessness to stable living. This role focuses on client assessments, housing plans, and coordination with community partners.

The ideal candidate must possess a Bachelor’s degree in Social Work or related fields and have a strong understanding of trauma-informed care. Experience and skills in case management are essential, alongside proficiency in Microsoft Office.

The position offers competitive hourly pay, health benefits, and generous paid time off.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, or a related field required.
• Strong understanding of trauma-informed care, youth development, and housing-first principles.
• Proficiency in Microsoft Office and ability to learn database systems.

Responsibilities

• Conduct client intakes, assessments, and develop individualized housing and service plans.
• Assist clients with locating safe and affordable housing and support lease negotiations.
• Provide consistent case management services including budgeting and crisis intervention.

Skills

Trauma-informed care

Excellent communication

Time management

Organizational skills

Education

Bachelor’s degree in Social Work

Human Services or Psychology

Tools

Microsoft Office

HMIS

Job description

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Location: Compass House Resource Center, Buffalo, NY
• Reports to: Rapid Re‑Housing Director
• Employment Type: Full‑Time, Non‑Exempt

Organization Overview

Compass House provides safe shelter and services for runaway, homeless, and at‑risk youth in Western New York. Our Rapid Re‑Housing (RRH) program helps young people ages 18–24 transition from homelessness to stable, independent living through housing placement, financial assistance, and ongoing supportive case management.

Position Summary

The Rapid Re‑Housing Case Manager supports young adults in securing and maintaining permanent housing. Using a trauma‑informed, client‑centered approach, the Case Manager helps youth develop essential life skills, connect with employment and education opportunities, and access supportive services that promote long‑term housing stability.

Key Responsibilities

• Conduct client intakes, assessments, and develop individualized housing and service plans.
• Assist clients with locating safe and affordable housing; support lease negotiations and move‑in coordination.
• Provide consistent case management services, including home visits, goal setting, budgeting, and crisis intervention.
• Collaborate with landlords, property managers, and community partners to support successful tenancy.
• Maintain accurate and timely documentation in HMIS and internal databases.
• Coordinate access to resources including mental health services, employment programs, benefits, and transportation.
• Work in partnership with the Rapid Re‑Housing Director and team to meet program goals and comply with funding requirements.
• Attend staff meetings, trainings, and community provider meetings as needed.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, or a related field required.
• Strong understanding of trauma‑informed care, youth development, and housing‑first principles.
• Excellent communication, time management, and organizational skills.
• Must pass NYS background check.
• Proficiency in Microsoft Office and ability to learn database systems (e.g., HMIS).
• Valid NYS driver’s license and reliable transportation required for regular home visits and community‑based work.

Compensation & Benefits

• $20/hour
• Health and dental insurance.
• Generous paid time off and holidays.
• Opportunities for professional development and growth.