Transitional Care Navigator - Remote Coverage & Post-Discharge Focus

Northeast-Georgia-Health-System; Gainesville (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Northeast Georgia Health System is seeking a dedicated support professional to assist Case Management and Social Work with discharge planning, continuum placement, and data gathering. You will coordinate care, interact with insurance providers, and help ensure timely post-discharge follow-up across patient populations, from neonates to geriatrics.

Strong verbal and written communication, teamwork, and data handling are essential as you support care transitions, document activity, and help

Qualifications

• Two years of healthcare experience.
• Current Georgia LPN license preferred.
• Associates Degree in Health or Human Services preferred.
• Good verbal, written, and interpersonal skills.
• Computer knowledge and ability to collect data.

Responsibilities

• Assists RN Case Manager and Social Worker with discharge planning and continuum placement.
• Coordinates care, communicates with insurance companies, and gathers data.
• Documents activities in patient records in a timely manner.
• Facilitates post-discharge follow-up and scheduling of appointments.
• Arranges DME, home health services, transportation, and post-acute services.
• Acts as a liaison among patient, family, providers, payor, and community resources.
• Provides cross-coverage and participates in weekend rotation.

Skills

Verbal communication

Written communication

Interpersonal skills

Data collection

Documentation

Team collaboration

Customer service oriented

Education

High School Diploma or GED

Georgia LPN license preferred

Associates Degree in Health or Human Services preferred

Tools

EMR/EHR systems

Office productivity tools

Job description

Northeast Georgia Health System is seeking a dedicated support professional to assist Case Management and Social Work with discharge planning, continuum placement, and data gathering. You will coordinate care, interact with insurance providers, and help ensure timely post-discharge follow-up across patient populations, from neonates to geriatrics.

Strong verbal and written communication, teamwork, and data handling are essential as you support care transitions, document activity, and help