Transitional Care Navigator - RN

JourneyCare; Illinois; On-site; USD 82,000 - 93,000; Full time

Benefits offered by this job

Comprehensive benefits (medical, dental, vision)

401(k) retirement plan with company match

Generous time off accruals

Tuition Reimbursement

Employee Referral Program

Work/life balance

Job summary

A leader in healthcare services is seeking a Hospice Transitional Care Navigator based in Illinois. The role involves consulting with hospital teams to enhance hospice service delivery, requiring a strong background in business development and communication. Candidates should be clinically trained with experience in relationship building and strategic thinking. The position offers competitive salaries and comprehensive benefits, including 401(k) matching and generous time off.

Qualifications

• Bachelor's degree preferred, relevant experience may substitute education.
• Minimum of two years relevant experience is required.
• Ability to make independent decisions is essential.

Responsibilities

• Serve as hospice clinical consultant and educator.
• Review hospital clinical documentation and engage with patients.
• Identify trends for earlier hospice engagement.

Skills

Business development

Communication

Strategic thinking

Problem-solving

Relationship building

Education

Bachelor’s degree in marketing or business administration

Licensed registered nurse in the state of practice

Job description

Hospice Transitional Care Navigator

New competitive salaries, immediate opening, generous time off packages, 401K + match, and so much more!

Location: In the assigned market (DuPage County, IL).

Salary: $82,000 - $93,000 Annually – Plus performance-based incentive program

What we are looking for

A clinically trained – experienced business development professional that will focus on expanding the reach and impact of clinical hospice services, by identifying and securing new education and awareness opportunities, building relationships, and driving the most appropriate and dignified hospice care for the patient – across hospitals and providers.

A successful candidate must be self-driven and have a strong sense of curiosity, resilience, adaptability, and the ability to find, develop and leverage relationships. Experienced communicator, strategic thinking, and problem-solving, always looking for ways to expand and create value for the patient and organization.

This is not a virtual role – based in a market territory and assigned hospital(s), assessing clinical information and providing upstream and downstream education and awareness to hospital staff.

What You'll Do

• Serve as hospice clinical consultant and educator, acting as extensions of hospital and physician care team.
• Review hospital clinical documentation/EMR/HCHB, engage with patients and providers to build clinical patient profiles and clinical-admission-assessments and identify decline patterns (i.e. frequent hospitalizations, functional deterioration, etc.).
• Consult with hospital care teams by sharing clinical profiles and educating on hospice appropriateness.
• Identify attending and consulting providers associated with referred patients – to provide patient assessment, eligibility and discharge education and awareness.
• Collaborate with field sales representatives to schedule and conduct consultative meetings with external care teams.
• Initiate and maintain care team workflows for:
  • Patient information / clinical assessment and documentation
  • Consultation / education planning and delivery
  • External and internal meetings and preparations
• Identify trends, needs, and partnership opportunities for earlier hospice engagement.
• Foster effective and trusted relationships with external care teams to improve patient outcomes and enhance end-of-life satisfaction.
• Communicate clearly and consistently with hospital leadership and care coordination teams.
• Effectively organize, track and prioritize high-value patient comprehensive reviews.
• Meet all productivity requirements, including:
  • Timely review of medical records
  • Hospital and provider consultation and education
• Promote a collaborative and team-focused environment.
• Uphold hospice policies, privacy practices, and ethical guidelines.
• Professionally represent the organization in all hospitals, community, and partner interactions.
• Collaborate cross-functionally with internal hospice departments and leadership teams.
• Perform other duties as assigned.

We offer

• Great culture and team atmosphere
• Comprehensive benefits (medical, dental, vision, life/AD&DD, disability), effective on the first of the month
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs
• Work/life balance

Qualifications

• Bachelor’s degree in marketing, business administration, or other related fields is preferred. An acceptable combination of experience and/or training may be considered instead of formal education.
• Licensed as a registered nurse in the state of practice, preferred.
• Minimum of two years relevant experience.
• Must possess the ability to make independent decisions when circumstances warrant.
• Must possess the ability to deal tactfully with patients, family members, visitors, agency personnel, and public.
• Must be knowledgeable of quality assessment and assurance procedures.
• Valid driver’s license and proof of insurance is required.

How to Apply

To apply via text, text 10000 to [phone]