Transitional Care Navigator

Addus HomeCare; Chicago (IL); On-site; USD 82,000 - 93,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) retirement plan

Tuition reimbursement

Employee referral program

Generous time off accruals

Job summary

A leading home healthcare provider in Chicago is looking for a Transitional Care Navigator to enhance hospice care through education and relationship-building with providers. Candidates should have a bachelor's degree in marketing or business administration and a passion for improving patient outcomes through strategic collaboration. Offers comprehensive benefits and a positive team culture.

Qualifications

• Must be knowledgeable of quality assessment and assurance procedures.
• Minimum of two years relevant experience is required.
• Licensed as a registered nurse in the state of practice is preferred.

Responsibilities

• Serve as hospice clinical consultant and educator.
• Review hospital clinical documentation and engage with patients.
• Collaborate with field sales representatives.

Skills

Business development

Educating staff

Clinical assessment

Building relationships

Education

Bachelor’s degree in marketing or business administration

Job description

Join to apply for the Transitional Care Navigator role at Addus HomeCare

Location: In the assigned market (60611).

Salary: $82,000 - $93,000 Annually – Plus performance-based incentive program

What We Are Looking For

A clinically trained – experienced business development professional that will focus on expanding the reach and impact of clinical hospice services, by identifying and securing new education and awareness opportunities, building relationships, and driving the most appropriate and dignified hospice care for the patient – across hospitals and providers.

A successful candidate must be self-driven and have a strong sense of curiosity, resilience, adaptability, and the ability to find, develop and leverage relationships. Experienced communicator, strategic thinking, and problem-solving, always looking for ways to expand and create value for the patient and organization.

This is not a virtual role – based in a market territory and assigned hospital(s), assessing clinical information and providing upstream and downstream education and awareness to hospital staff.

What You\'ll Do

• Serve as hospice clinical consultant and educator, acting as extensions of hospital and physician care team.
• Review hospital clinical documentation/EMR/HCHB, engage with patients and providers to build clinical patient profiles and clinical-admission-assessments and identify decline patterns (i.e. frequent hospitalizations, functional deterioration, etc.).
• Consult with hospital care teams by sharing clinical profiles and educating on hospice appropriateness.
• Identify attending and consulting providers associated with referred patients – to provide patient assessment, eligibility and discharge education and awareness
• Collaborate with field sales representatives to schedule and conduct consultative meetings with external care teams.
• Initiate and maintain care team workflows for:
• Patient information / clinical assessment and documentation
• Consultation / education planning and delivery
• External and internal meetings and preparations
• Identify trends, needs, and partnership opportunities for earlier hospice engagement.
• Foster effective and trusted relationships with external care teams to improve patient outcomes and enhance end-of-life satisfaction.
• Communicate clearly and consistently with hospital leadership and care coordination teams.
• Effectively organize, track and prioritize high-value patient comprehensive reviews.
• Meet all productivity requirements, including:
• Timely review of medical records
• Hospital and provider consultation and education
• Promote a collaborative and team-focused environment.
• Uphold hospice policies, privacy practices, and ethical guidelines.
• Professionally represent the organization in all hospitals, community, and partner interactions.
• Collaborate cross-functionally with internal hospice departments and leadership teams.
• Perform other duties as assigned.

We Offer

• Great culture and team atmosphere
• Comprehensive benefits (medical, dental, vision, life/AD&D, disability), effective on the first of the month
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Mileage reimbursement
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs
• Work/life balance

Qualifications

• Bachelor’s degree in marketing, business administration, or other related fields is preferred. An acceptable combination of experience and/or training may be considered instead of formal education.
• Licensed as a registered nurse in the state of practice, preferred.
• Minimum of two years relevant experience.
• Must possess the ability to make independent decisions when circumstances warrant.
• Must possess the ability to deal tactfully with patients, family members, visitors, agency personnel, and public.
• Must be knowledgeable of quality assessment and assurance procedures.
• Valid driver’s license and proof of insurance is required.

To apply via text, text 9329 to [phone]