Transitional Care Navigator - RN

Addus HomeCare; Chicago (IL); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits (medical, dental, vision)

401(k) retirement plan with company match

Generous time off accruals

Tuition Reimbursement

Employee Referral Program

Job summary

A healthcare service provider in Chicago is seeking a Hospice Transitional Care Navigator to expand clinical hospice services. In this role, you will engage with hospital staff, assess patients, and provide education on hospice appropriateness. Candidates should have a bachelor's degree and experience in business development, with strong communication and relationship-building skills. This position offers a competitive salary ranging from $85,000 to $95,000 annually, plus benefits and incentives.

Qualifications

• Minimum of two years relevant experience in business development.
• Ability to make independent decisions when necessary.
• Knowledge of quality assessment and assurance procedures.

Responsibilities

• Serve as hospice clinical consultant and educator.
• Review hospital clinical documentation and engage with patients.
• Identify trends for earlier hospice engagement.
• Foster relationships with care teams to improve patient outcomes.

Skills

Strong communication skills

Strategic thinking

Problem-solving

Relationship building

Education

Bachelor’s degree in marketing, business administration, or related field

Registered nurse license

Job description

Addus Home Care / JourneyCare Hospice is seeking a Hospice Transitional Care Navigator. New competitive salaries, immediate opening, generous time off packages, 401K + match, and so much more! Hospice Experience NOT Required! Physician sales experience preferred.

Location: In the assigned market (Chicago, IL).

Salary: $85,000 - $95,000 Annually – Plus performance-based incentive program

What we are looking for:

A clinically trained – experienced business development professional that will focus on expanding the reach and impact of clinical hospice services, by identifying and securing new education and awareness opportunities, building relationships, and driving the most appropriate and dignified hospice care for the patient – across hospitals and providers.

A successful candidate must be self-driven and have a strong sense of curiosity, resilience, adaptability, and the ability to find, develop and leverage relationships. Experienced communicator, strategic thinking, and problem-solving, always looking for ways to expand and create value for the patient and organization.

This is not a virtual role – based in a market territory and assigned hospital(s), assessing clinical information and providing upstream and downstream education and awareness to hospital staff.

What You'll Do:

• Serve as hospice clinical consultant and educator, acting as extensions of hospital and physician care team.
• Review hospital clinical documentation/EMR/HCHB, engage with patients and providers to build clinical patient profiles and clinical-admission-assessments and identify decline patterns (i.e. frequent hospitalizations, functional deterioration, etc.).
• Consult with hospital care teams by sharing clinical profiles and educating on hospice appropriateness.
• Identify attending and consulting providers associated with referred patients – to provide patient assessment, eligibility and discharge education and awareness
• Collaborate with field sales representatives to schedule and conduct consultative meetings with external care teams.
• Initiate and maintain care team workflows for:
  • Patient information / clinical assessment and documentation
  • Consultation / education planning and delivery
  • External and internal meetings and preparations
• Identify trends, needs, and partnership opportunities for earlier hospice engagement.
• Foster effective and trusted relationships with external care teams to improve patient outcomes and enhance end-of-life satisfaction.
• Communicate clearly and consistently with hospital leadership and care coordination teams.
• Effectively organize, track and prioritize high-value patient comprehensive reviews.
• Meet all productivity requirements, including:
  • Timely review of medical records
  • Hospital and provider consultation and education
• Promote a collaborative and team-focused environment.
• Uphold hospice policies, privacy practices, and ethical guidelines.
• Professionally represent the organization in all hospitals, community, and partner interactions.
• Collaborate cross-functionally with internal hospice departments and leadership teams.
• Perform other duties as assigned.

We offer:

• Great culture and team atmosphere
• Comprehensive benefits (medical, dental, vision, life/AD&D, disability), effective on the first of the month
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs
• Work/life balance

Qualifications:

• Bachelor’s degree in marketing, business administration, or other related fields is preferred. An acceptable combination of experience and/or training may be considered instead of formal education.
• Licensed as a registered nurse in the state of practice, preferred.
• Minimum of two years relevant experience.
• Must possess the ability to make independent decisions when circumstances warrant.
• Must possess the ability to deal tactfully with patients, family members, visitors, agency personnel, and public.
• Must be knowledgeable of quality assessment and assurance procedures.
• Valid driver’s license and proof of insurance is required.

To apply via text, text 9999 to [phone]

#ACHH

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.