Transition Specialist

Conservice; Logan, Northern (UT, KY); Hybrid; USD 16,531 - 23,419; Full time

Job summary

Conservice is seeking a Transition Specialist to join our hybrid team in Utah. You will inspect and update mailing addresses on accounts, coordinating with clients and utility providers to ensure accurate billing and seamless service.

The role emphasizes clear written and verbal communication and collaboration with teammates. Ideal candidates will be able to manage competing priorities, build professional relationships, and adapt to various tasks.

Qualifications

• Must demonstrate critical thinking to solve problems and understand the “why” behind the issue.
• Ability to prioritize workload to meet deadlines and client needs.
• Self-motivation with a proactive mindset.
• Ability to develop approachable relationships with team members.
• Adaptability to handle varied problems and projects.
• Clear and professional written and verbal communication.

Responsibilities

• Inspect and update mailing addresses to ensure bills are sent to Conservice.
• Communicate with utility providers and clients by phone and email.
• Set up Continuous Service Agreements and Landlord Agreements.
• Resolve authorization issues with utility providers and clients.
• Explain complex ideas clearly in writing and speech.

Skills

Critical thinking

Prioritization

Self motivated

Relationship building

Adaptability

Clear communication

Education

High School Diploma or equivalent

Job description

Job Description

Transition Specialist

Location: Hybrid (In office Tuesday, Wednesday, and Thursday)

Wage: $14.50/hr

Overview

Our Transition Change of Address Specialists inspect and update the mailing address on accounts to ensure all bills come directly to Conservice. For specific management companies, you will also be in communication with the client to obtain account information related to Change of Address, authorization, billing, and logins. You also work with utility providers to resolve account authorization issues, which will allow you to work with them on the client’s behalf. Your ability to collaborate effectively with your team, utility providers, and the client is key to helping you get your accounts taken care of in a timely manner. Come join a team that is dedicated to developing leaders and creating a positive work environment.This position is a fantastic starting point if you are looking to gain experience in a business setting.

Responsibilities

• Inspect and update mailing addresses to make sure bills come to Conservice
• Communicate with utility providers and clients on the phone and through email
• Set up Continuous Service Agreements and Landlord Agreements
• Work with utility providers and clients to resolve any authorization issues
• Explain a complex idea, both verbally and in writing, using clear, professional language
• Phone use: about 70% of the day with utility providers.

Requirements

Qualifications

• Critical thinking to solve problems and understand the “why” behind the issue
• Able to prioritize your workload to meet deadlines and clients needs
• Self motivated
• Able to develop approachable relationships with team members
• Adaptability to solve different problems and approach different projects
• Clear and professional written and verbal communication

Education & Experience

• High School Diploma or equivalent

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.