Transition Program Manager

Largeton Group; Detroit (MI); On-site; USD 100,000 - 130,000; Full time

Job summary

A technology solutions provider is seeking a Transition Program Manager in Detroit, Michigan. The ideal candidate will have over 10 years of experience managing IT and transition implementation projects, with a strong background in project management and a PMP certification. The role involves overseeing the transition of IT operational responsibilities, ensuring effective execution of program plans, and managing financial aspects of transitions. Strong leadership and communication skills are essential for success in this position.

Qualifications

• 10+ years’ experience managing IT/transition implementation projects.
• 15+ years’ project management experience.

Responsibilities

• Manage resources for designing and selling transformation plans.
• Oversee successful transition of IT operational responsibility.
• Ensure transformation of customer environments to improve service levels.
• Establish TTM processes for reporting and risk management.
• Manage all aspects of the Transition program across company functions.
• Lead the Transition/Transformation team.
• Support Project Managers in execution of transition activities.
• Coach and mentor team members and Project Managers.

Skills

Advanced knowledge of ITIL/ITSM and Transition/Transformation Management

Strong project/program management and risk management skills

Expertise in transition rollout and people management

Financial management and cost control

Effective communication and negotiation abilities

Ability to analyze and resolve complex problems

Understanding of business and financial fundamentals of managed services

Experience leading discussions at C-level

Education

Bachelor’s degree (preferred in Business, IT, Computer Science, or Engineering)

Project Management Professional (PMP) certification

Job description

Job Summary (Transition Program Manager)

• Manage resources responsible for designing, architecting, and selling Transition/Transformation plans during the Pursuit phase (including sales support, contract negotiation, due diligence, planning).
• Oversee successful transition of IT operational responsibility from customer to company.
• Ensure transformation of customer environments to improve service levels and reduce operating costs.
• Establish and enforce appropriate Transition/Transformation Management (TTM) processes (reporting, risk management, quality, communications, etc.).
• Manage all aspects of the Transition program across company functions (MS, HR, Procurement, etc.).
• Coordinate internal and external PMO project activities.
• Lead the Transition/Transformation team during Pursuit and Transition/Transformation phases.
• Select and assign Project Managers for technical, HR, finance, administration, asset, vendor, and governance workstreams.
• Support Project Managers in execution of transition activities.
• Assist with acquiring staff and resources for transition programs.
• Ensure all project plans align with overall deal and customer transition plans.
• Lead execution and delivery of project plans.
• Manage financial aspects of transition projects, including budgeting and forecasting.
• Rebaseline budgets and costs after review periods in collaboration with finance and delivery managers.
• Coach and mentor team members and Project Managers.
• Lead internal improvement initiatives to evolve methodologies and best practices in strategic outsourcing.

Qualifications

• 10+ years’ experience managing IT/transition implementation projects.
• 15+ years’ project management experience.
• Project Management Professional (PMP) certification required.
• Bachelor’s degree (preferred in Business, IT, Computer Science, or Engineering).

Key Skills

• Advanced knowledge of ITIL/ITSM and Transition/Transformation Management.
• Strong project/program management and risk management skills for large, complex initiatives.
• Expertise in transition rollout and people management.
• Financial management and cost control for large projects/programs.
• Effective communication, negotiation, and stakeholder management abilities.
• Ability to analyze and resolve complex problems and deliver strategic presentations.
• Understanding of business and financial fundamentals of managed services.
• Experience leading discussions at C-level (e.g., CIO, Board).