Transition of Care Admin Coordinator (Remote)

Optum; United States; Remote; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision insurance

401(k) Savings Plan

Education reimbursement

Job summary

UnitedHealth Group seeks a Clinical Administrative Coordinator to support the Transition of Care team for North Carolina Managed Medicaid. You will handle communications, document member activities in the case management platform, and coordinate disenrollment and transitions to ensure continuity of care.

This role offers Monday–Friday hours, telecommuting from within North Carolina, and opportunities to contribute to a broad care team.

Qualifications

• High School Diploma or GED required.
• 1+ years customer service experience.
• 1+ years working in electronic health systems.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint).
• Must have access to high-speed internet and a dedicated PHI-secure home workspace.

Responsibilities

• Manage and triage health plan communications.
• Route member and provider inquiries to appropriate teams.
• Document member activities in the Community Care case management platform.
• Coordinate disenrollment notifications and transitions.
• Generate and distribute care management reports.
• Manage intake activities and departmental trackers and SharePoint sites.
• Perform additional duties and special projects.

Skills

Customer service

Electronic health records

MS Office

PHI handling

Home office setup

Education

High School Diploma/GED

Tools

SharePoint

Job description

UnitedHealth Group seeks a Clinical Administrative Coordinator to support the Transition of Care team for North Carolina Managed Medicaid. You will handle communications, document member activities in the case management platform, and coordinate disenrollment and transitions to ensure continuity of care.

This role offers Monday–Friday hours, telecommuting from within North Carolina, and opportunities to contribute to a broad care team.