Remote Clinical Administrative Coordinator – Medicaid Support

UnitedHealth Group; Milwaukee (WI); Hybrid; USD 37,000 - 67,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group's UnitedHealthcare division seeks a Clinical Administrative Coordinator to support member services in a hybrid Milwaukee, WI role. You will handle calls, triage needs, and process referrals and prior authorizations with accuracy and empathy.

Join a team dedicated to compliant, quality care and collaborate with hospitals, providers, and the clinical staff to ensure timely service delivery. This position offers weekday hours with partial telecommuting.

Qualifications

• High school diploma or GED required.
• 1+ years of customer service experience.
• 1+ years of administrative work experience.
• 1+ years in healthcare industry experience preferred.
• Proficient in MS Word, Excel, Outlook and web applications.

Responsibilities

• Handle inbound and outbound member and provider calls in a clinical support setting.
• Triaging member needs and processing service requests and authorizations.
• Coordinate with hospitals, clinics, and clinical team to obtain information.
• Maintain accurate intake and census data and referrals.
• Adhere to state contract, CMS requirements and timelines.

Skills

Customer service

Administrative work

Healthcare industry experience

MS Word

Education

High School Diploma/GED

Tools

MS Excel

Outlook

Multiple web applications

Job description

UnitedHealth Group's UnitedHealthcare division seeks a Clinical Administrative Coordinator to support member services in a hybrid Milwaukee, WI role. You will handle calls, triage needs, and process referrals and prior authorizations with accuracy and empathy.

Join a team dedicated to compliant, quality care and collaborate with hospitals, providers, and the clinical staff to ensure timely service delivery. This position offers weekday hours with partial telecommuting.