Transit Systems Field Service Specialist

Luminator Technology Group; San Diego (CA); On-site; USD 39,950 - 50,971; Full time

Benefits offered by this job

Competitive compensation

Generous time off

Educational Assistance Program

Health and wellness

Job summary

Luminator Technology Group is seeking a Field Service Technician to maintain hardware and software on public transit vehicles and to provide on-site service, troubleshooting, and training. The role requires hands-on maintenance, strong communication, and the ability to document work accurately.

Hours are night-shift (7:00 PM–3:30 AM) with a focus on safety, quality service, and customer satisfaction across multiple sites.

Qualifications

• High School diploma or equivalent required.
• Associates degree or military technical training preferred.
• At least 2 years of experience supporting technical or engineering services.
• Military electronics experience may be considered equivalent.
• Proficiency with Microsoft Office applications (Outlook, Teams, Word, Excel, PowerPoint).

Responsibilities

• Maintain hardware and software and handle customer questions about the state of the system on various public transit vehicles.
• Provide on-site pre-start-up, start-up, contracted service work, warranty, troubleshooting, and training of Luminator products, and ensure equipment is operational and free of defects.
• Diagnose errors or technical problems and determine proper solutions on equipment.
• Accurately document the work performed at a customer facility and maintenance tasks.
• Handle customer service-related issues while fostering the customer relationship and solving technical problems on site.
• Communicate effectively with plant operators, management, third party vendors and other Luminator personnel in support of service operations.

Skills

Mechanical

Computers and Electronics

English Language

Public Safety and Security

Engineering and Technology

Education

High School diploma

Associate degree or military training preferred

Tools

MS Office

Job description

Luminator Technology Group is seeking a Field Service Technician to maintain hardware and software on public transit vehicles and to provide on-site service, troubleshooting, and training. The role requires hands-on maintenance, strong communication, and the ability to document work accurately.

Hours are night-shift (7:00 PM–3:30 AM) with a focus on safety, quality service, and customer satisfaction across multiple sites.