Transit Security Dispatcher: Critical Incident Response

Socket.dev; Seattle (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement plan

Medical/Dental/Vision

Life/AD&D insurance

Disability insurance

Perks Program discounts

Job summary

Allied Universal is seeking a Security Officer Dispatch Specialist in Seattle, WA. You will serve and safeguard clients across multiple industries, coordinating security communications, documenting incidents, and dispatching personnel to support timely responses.

The role emphasizes customer service, calm incident response, and collaboration with transit and emergency responders. Full-time schedule with a competitive hourly pay.

Qualifications

• Minimum two years of security-related experience.
• 21 years of age or older.
• CPR certification is preferred.
• Guard card or license preferred.
• 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check as per laws.
• Drug screening required where permitted.
• Licensing requirements may apply.

Responsibilities

• Provide customer service to passengers, visitors, employees, and contractors by following security procedures and policies.
• Receive, prioritize, document, and dispatch calls for assistance and incidents to appropriate personnel.
• Monitor communications systems, logs, and incident reports; maintain shift records.
• Respond calmly to incidents and coordinate with field staff and agencies as needed.
• Conduct regular patrols of assigned facilities and perimeters.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Job description

Allied Universal is seeking a Security Officer Dispatch Specialist in Seattle, WA. You will serve and safeguard clients across multiple industries, coordinating security communications, documenting incidents, and dispatching personnel to support timely responses.

The role emphasizes customer service, calm incident response, and collaboration with transit and emergency responders. Full-time schedule with a competitive hourly pay.