Transit Scheduling Applications Developer

MBTA

Boston (MA)

On-site

USD 90,000 - 120,000

Full time

5 days ago

Be an early applicant

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

The MBTA is seeking an Application Developer to support its enterprise transit scheduling and operations management platforms. You will perform development, analysis, and ongoing application support across the full SDLC, designing APIs, batch processes, and BI reports.

You will document designs, coordinate with vendors, and provide on-call support as needed in a fast-paced environment with diverse teams. Bachelor’s degree and two years of relevant experience are required.

Qualifications

Two years of experience in application development and analysis.
Strong understanding of fundamental programming concepts.
Ability and willingness to learn platform-specific proprietary programming languages.
Experience with APIs and batch processing.
Experience with relational databases.
Experience with business reporting and business intelligence platforms.
Experience with source control and version control systems.
Experience with IT service management / ticketing systems.
Strong interpersonal skills to interact with stakeholders, vendors, team members, and end-users.
Ability to work in a fast-paced, diverse environment.
Excellent proficiency with Microsoft Office suite.
Excellent organizational, analytical, multi-tasking, time management, and documentation skills.

Responsibilities

Perform application development activities for the full SDLC of the transit scheduling and operations management application, including requirements gathering, solution design, development, testing, implementation, and ongoing support.
Design, develop, modify, maintain, and support enterprise application functionality using platform-specific proprietary programming languages.
Design, develop, modify, maintain, and support custom-built applications to supplement the enterprise application architecture.
Design, develop, modify, maintain, and support system integrations using batch processing and APIs with SOAP and REST web services.
Design, develop, modify, maintain, and support business reports using Crystal Reports, Tableau, and other platforms.
Develop and maintain technical documentation for custom-built applications, system integrations, and reports, including technical design specifications and architecture diagrams.
Develop and maintain technical runbooks and end-user procedural documentation.
Escalate issues to internal IT teams and/or software vendor as needed.
Coordinate with software vendor for resolution of application issues.
Perform environment configuration and maintenance, including release installations and database refreshes.
Schedule, monitor, and troubleshoot batch processes.
Perform ad-hoc data queries and generate ad-hoc reports.
Provide content knowledge to QA to facilitate test script creation.
Handle sensitive and confidential information appropriately.
Respond to inquiries professionally.
Participate in on-call support rotation (24/7).
Work shifts and locations as assigned, including occasional night/weekend work.
Perform related duties and projects as assigned.