Transit Road Operations Lead – Safety & Service

RATP Dev USA; North Charleston (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k)

Paid holidays/vacation

Job summary

RATP Dev USA in Charleston, SC seeks a Road Supervisor to lead Bus Operators, handle customer service, evaluate driver performance, and respond to accidents. The role emphasizes safety, leadership, and effective communication with dispatch and maintenance teams.

Responsibilities include scheduling services, monitoring routes, and aiding operator training, while ensuring regulatory compliance and timely incident reporting. Equal opportunity employer encouraging diversity.

Qualifications

• Requires a High school diploma or equivalent.
• Public transportation experience preferred.
• Must have a valid SC Class B CDL with Passenger Endorsement.

Responsibilities

• Supervise Bus Operators and first-line responders for operational issues.
• Monitor services and respond to accidents or incidents.
• Assist operators with accident/incident reports.
• Prepare and maintain route safety and performance documentation.
• Schedule day-to-day transit services and manage the extra board.

Skills

Communication

Leadership

Safety leadership

Time management

Customer service

Report writing

Attendance/punctuality

Problem solving

Education

High school diploma or equivalent

Tools

AVL Software

GMV Syncromatics

Job description

RATP Dev USA in Charleston, SC seeks a Road Supervisor to lead Bus Operators, handle customer service, evaluate driver performance, and respond to accidents. The role emphasizes safety, leadership, and effective communication with dispatch and maintenance teams.

Responsibilities include scheduling services, monitoring routes, and aiding operator training, while ensuring regulatory compliance and timely incident reporting. Equal opportunity employer encouraging diversity.