Transit & Parking Programs Manager

City of San Juan Capistrano; San Juan Capistrano (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

The City of San Juan Capistrano seeks a Transit and Parking Manager to lead the planning, delivery, and oversight of transit and parking programs. You will supervise staff, manage contracts, and coordinate with regional partners to ensure high-quality service in our Southern Orange County community.

Successful candidates will have five years of related experience, strong budgeting skills, and a Bachelor's degree in public or business administration. California driver’s license requirements apply.

Qualifications

• Five years of professional experience in transit, transportation, parking, or a related field.
• At least two years of supervisory experience.
• Equivalent to a Bachelor's Degree from an accredited college or university with major coursework in public administration or business administration.

Responsibilities

• Plans, organizes, manages, and oversees the City’s transit and parking programs and operations; establishes priorities, service levels, procedures, and performance expectations consistent with City goals and policies.
• Oversees transit service delivery, including routes, schedules, ridership, service levels, operating costs, and contractor performance; coordinates with transit operators, regional transportation agencies, and other partners regarding service needs and improvements.
• Manages City parking programs and operations, including public parking facilities, residential and other permit programs, parking enforcement, citation processing, and related services.
• Oversees parking technology and equipment, including payment, permit, enforcement, and management systems; evaluates operational needs and recommends system, equipment, and technology improvements.
• Supervises, trains, and evaluates assigned staff; establishes work priorities and expectations, monitors performance, and ensures appropriate staffing and coverage for City transit and parking operations.
• Develops and administers transit and parking program budgets; monitors revenues and expenditures, forecasts funding and operational needs, and recommends adjustments to support efficient and effective service delivery.
• Manages contracts and procurement activities for transit and parking services; prepares scopes of work and specifications, participates in contractor and vendor selection, administers agreements, and monitors contractor performance and compliance.
• Administers applicable transit funding and grant programs, including coordination with funding agencies and preparation of required reports, reimbursements, and supporting documentation.
• Monitors and evaluates transit and parking operations using ridership, utilization, revenue, enforcement, customer service, and other performance data; identifies trends and recommends operational, policy, or service improvements.
• Coordinates transit and parking activities with other City departments and provides operational input on projects involving parking facilities, transit infrastructure, technology, and related improvements.
• Serves as a primary point of contact for complex transit and parking matters; works with residents, businesses, community organizations, contractors, and other stakeholders to address operational needs, concerns, and service issues.
• Ensures transit and parking programs and operations comply with applicable federal, state, and local laws, regulations, accessibility requirements, safety standards, contracts, and City policies.
• Prepares and presents reports, correspondence, recommendations, City Council materials, and other documents related to transit and parking programs, operations, contracts, budgets, and policy matters.
• Stays informed of changes in transportation and parking practices, technology, regulations, and funding opportunities and recommends improvements appropriate for City programs.
• Performs related duties and responsibilities as required.

Skills

Business practices

Public administration

Budgeting

Customer service

Safety regulations

Management practices

Policy implementation

Education

Bachelor's degree in public administration or related field

Tools

Microsoft Word

Excel

Job description

The City of San Juan Capistrano seeks a Transit and Parking Manager to lead the planning, delivery, and oversight of transit and parking programs. You will supervise staff, manage contracts, and coordinate with regional partners to ensure high-quality service in our Southern Orange County community.

Successful candidates will have five years of related experience, strong budgeting skills, and a Bachelor's degree in public or business administration. California driver’s license requirements apply.