Transit Outreach Specialist — Overnight Field Navigator

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical benefits starting Day One

403(b) with employer match

Tuition assistance and career growth

Job summary

BRC - Bowery Residents' Committee, Inc. is seeking a Transit System Based Outreach Specialist in Manhattan, NY.

This full-time, field-based role supports individuals experiencing homelessness, offering hands-on outreach and referrals to housing and services, with overnight schedule Saturday through Wednesday. You will engage in street-based outreach, document interactions, and coordinate with partner agencies while providing compassionate support in high-need transit environments.

Qualifications

• Bachelor's degree or equivalent experience.
• Strong communication, documentation, and interpersonal skills.
• Ability to build trust and work effectively in the field.
• Valid driver's license and willingness to travel across boroughs.
• Basic computer skills.

Responsibilities

• Conduct compassionate, street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily at high-need areas, including end-of-line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Communication skills

Documentation

Interpersonal skills

Field outreach

Travel readiness

Education

Bachelor's degree or equivalent experience

Tools

Basic computer skills

Job description

BRC - Bowery Residents' Committee, Inc. is seeking a Transit System Based Outreach Specialist in Manhattan, NY.

This full-time, field-based role supports individuals experiencing homelessness, offering hands-on outreach and referrals to housing and services, with overnight schedule Saturday through Wednesday. You will engage in street-based outreach, document interactions, and coordinate with partner agencies while providing compassionate support in high-need transit environments.