Overnight Transit Outreach Specialist (Field‑Based)

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical benefits starting Day One

403(b) with employer match

Tuition assistance and career growth

Job summary

Bowery Residents' Committee, Inc. is seeking a Transit Homeless Outreach Specialist for a full-time, field-based role in Manhattan.

You will engage with individuals experiencing chronic homelessness, provide hands-on support, and connect them to housing, medical, mental health, and substance use services while working within NYC’s transit system. This overnight, 37.5-hour schedule runs Sunday through Thursday, with shifts in transit locations.

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong communication, documentation, and interpersonal skills.
• Valid driver’s license and willingness to travel across boroughs.
• Basic computer skills and ability to work in the field.
• Preferred: bilingual in Spanish, Polish, Russian, Chinese, or Korean.

Responsibilities

• Conduct compassionate street‑based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily at high‑need areas, including end‑of‑line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Strong communication

Documentation

Interpersonal skills

Valid driver’s license

Basic computer skills

Bilingual (Spanish, Polish, Russian, C

Education

Bachelor’s degree or equivalent experience

Job description

Bowery Residents' Committee, Inc. is seeking a Transit Homeless Outreach Specialist for a full-time, field-based role in Manhattan.

You will engage with individuals experiencing chronic homelessness, provide hands-on support, and connect them to housing, medical, mental health, and substance use services while working within NYC’s transit system. This overnight, 37.5-hour schedule runs Sunday through Thursday, with shifts in transit locations.