Transit Outreach Navigator — Housing & Health Access

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Paid sick time

403(b) with employer match

Tuition assistance

Career advancement

Staff wellbeing

Job summary

BRC - Bowery Residents' Committee, Inc. is seeking an Outreach Specialist in Manhattan, NY. This field-based role involves nightly engagement with individuals experiencing homelessness, connecting them to housing, health, and social supports across boroughs.

You will conduct street-based outreach, document interactions, and collaborate with partner agencies to provide comprehensive services and referrals. A valid driver's license and strong communication skills are essential.

Qualifications

• Bachelor's degree or equivalent experience.
• Strong communication, documentation, and interpersonal skills.
• Ability to build trust and work effectively in the field.
• Valid driver's license and willingness to travel across boroughs.
• Basic computer skills.

Responsibilities

• Conduct compassionate, street-based outreach in transit locations
• Connect clients to housing, medical, mental health, and substance use services
• Complete brief assessments, provide escorts, and make referrals
• Document outreach activity and client interactions
• Work primarily at high-need areas, including end-of-line stations
• Collaborate with partner agencies and outreach teams

Skills

Strong communication

Documentation

Interpersonal skills

Willingness to travel

Bilingual (Spanish, Polish, Russian, #

Education

Bachelor's degree or equivalent experience

Job description

BRC - Bowery Residents' Committee, Inc. is seeking an Outreach Specialist in Manhattan, NY. This field-based role involves nightly engagement with individuals experiencing homelessness, connecting them to housing, health, and social supports across boroughs.

You will conduct street-based outreach, document interactions, and collaborate with partner agencies to provide comprehensive services and referrals. A valid driver's license and strong communication skills are essential.