Transit Operations Supervisor — Motor Coach & Paratransit

City of Albuquerque; Albuquerque (NM); On-site; USD 65,000 - 90,000; Full time

Job summary

City of Albuquerque is seeking a supervisor to oversee motor coach route and paratransit operations within the Operations Division of the Transit Department. The role coordinates activities with other divisions, outside agencies and the public, and provides high-level staff assistance to the Transit Manager/Operations.

This safety-sensitive position requires handling emergencies, implementing policies, and ensuring compliance with drug and alcohol testing.

Qualifications

• Associate's degree in business from an accredited college or university.
• Five years of transit operator or transportation management experience.
• At least one year of supervisory or lead experience.

Responsibilities

• Coordinate the organization, staffing and operational activities for assigned motor coach and paratransit operations and services including monitoring the safety and performance of motor coach operators and sun van chauffeurs.
• Participate in the development and implementation of goals, objectives, policies and priorities; recommend and implement resulting policies and procedures.
• Identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements.
• Direct, coordinate and review the work plan for assigned motor coach transit services; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems.
• Coordinate City and special events with outside agencies; design alternative detours and routes for area affected; provide extended service during special events.
• Participate in the development, revision and timing of new and established routes; review for accuracy.
• Maintain records on daily motor coach and sun van routes; analyze and schedule personnel in order to meet transit needs.
• Select, train, motivate and evaluate motor coach and sun van personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Provide staff assistance to the Transit Manager/Operations; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary.
• Respond to and investigate a variety of emergencies, accidents and other related incidents.
• Ensure compliance with federally mandated drug and alcohol testing requirements for motor coach operators and sun van chauffeurs.
• Coordinate transit activities with those of other divisions and outside agencies and organizations.
• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of transit services.
• Prepare analytical and statistical reports on operations and activities.
• Perform related duties and responsibilities as required.

Skills

Supervisory experience

Education

Associate's degree in business

Job description

City of Albuquerque is seeking a supervisor to oversee motor coach route and paratransit operations within the Operations Division of the Transit Department. The role coordinates activities with other divisions, outside agencies and the public, and provides high-level staff assistance to the Transit Manager/Operations.

This safety-sensitive position requires handling emergencies, implementing policies, and ensuring compliance with drug and alcohol testing.