Transit Operations Supervisor II — Lead Dispatch & Safety

Butler County Regional Transit Authority; Hamilton (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

14% Ohio Public Employee Retirement %

Paid Time Off

Advancement opportunities

Professional development

Job summary

Butler County Regional Transit Authority is seeking an Operations Supervisor II to coordinate and oversee transit operations in Hamilton, OH. The role emphasizes scheduling, rostering, dispatch communications, and ensuring safety and quality customer service in daily service delivery.

The position requires experience in supervising drivers, coordinating with operators, and maintaining compliance with safety protocols, with occasional evenings or weekends as needed.

Qualifications

• High School diploma or equivalent required.
• Class B CDL with passenger endorsement or ability to obtain one.

Responsibilities

• Supervise operations and investigate incidents, coordinating safety and service delivery.
• Conduct behind-the-wheel evaluations and retraining for vehicle operators.
• Administer routine disciplinary actions under management supervision.
• Perform performance reviews for vehicle operators.

Skills

Scheduling & Rostering

Dispatch operations

Customer service

Verbal & written communication

MS Office

Problem-solving

Multitasking under pressure

Reading and interpreting policies

Education

High School diploma or equivalent

Tools

Base radio console

I-Reporter data records

Job description

Butler County Regional Transit Authority is seeking an Operations Supervisor II to coordinate and oversee transit operations in Hamilton, OH. The role emphasizes scheduling, rostering, dispatch communications, and ensuring safety and quality customer service in daily service delivery.

The position requires experience in supervising drivers, coordinating with operators, and maintaining compliance with safety protocols, with occasional evenings or weekends as needed.