Transit Operations Lead — Safety & Efficiency

GoDurham; Durham, Northern (NC, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

GoDurham is seeking an Operations Supervisor to oversee planning, scheduling and supervision of daily transit operations in Durham. The role focuses on optimizing driver assignments, coordinating dispatch, and maintaining safety and service standards.

The successful candidate will have at least four years of transit operations experience, strong communication skills, and a valid North Carolina CDL. The position expects leadership in safety initiatives and compliance with regulations.

Qualifications

• Four years of direct transit operations experience.
• Supervisory or leadership experience preferred.
• Strong written and verbal communication skills.
• Ability to prepare and present reports to management.
• CDL license required in North Carolina.

Responsibilities

• Assigns, directs and supervises transit, dispatching and related operations to improve efficiency and labor utilization.
• Monitors radio communications and ensures on-time performance and detours handling.
• Maintains logs, attendance records and incident reports.
• Reviews payroll for hours and ensures route bidding per collective bargaining agreement.
• Dispatches replacement buses and handles incidents, safety and reporting as needed.
• Trains and disciplines operators to ensure safe, reliable operations.

Skills

Transit operations

Supervisory experience

Communication

Report writing

CDL license

Education

Post-secondary training in supervision/management/safety/training/HR

Tools

Microsoft Word

Microsoft Excel

Job description

GoDurham is seeking an Operations Supervisor to oversee planning, scheduling and supervision of daily transit operations in Durham. The role focuses on optimizing driver assignments, coordinating dispatch, and maintaining safety and service standards.

The successful candidate will have at least four years of transit operations experience, strong communication skills, and a valid North Carolina CDL. The position expects leadership in safety initiatives and compliance with regulations.