Transit Operations Dispatcher

Construction Association of Michigan; Cincinnati, Northern (OH, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Go METRO seeks a Dispatcher to manage daily communications at the Radio Communications Center. You will coordinate radio, phone, and email traffic to ensure timely passenger transportation and safety.

Responsibilities include monitoring operator communications, generating reports, and coordinating detours or special arrangements during incidents. The role requires strong organizational skills and the ability to work flexible shifts, including nights and weekends.

Qualifications

• High school diploma or GED is required.
• Experience with dispatch or operations support is valued.
• Familiarity with CAD/AVL systems and MS Office preferred.

Responsibilities

• Manage day-to-day radio, telephone, and email communications in RCC.
• Monitor and respond to coach operators, supervisors, and agencies.
• Produce reports for transmissions, inventory, and repairs.
• Notify first responders during emergencies and coordinate detours.
• Operate CAD/AVL to support on-time performance and safety.
• Assist in training new operators and maintain a collaborative environment.

Skills

Computer Skills

Email Handling

Education

High School Graduate or GED

Tools

CAD/AVL

Microsoft Office

Job description

Go METRO seeks a Dispatcher to manage daily communications at the Radio Communications Center. You will coordinate radio, phone, and email traffic to ensure timely passenger transportation and safety.

Responsibilities include monitoring operator communications, generating reports, and coordinating detours or special arrangements during incidents. The role requires strong organizational skills and the ability to work flexible shifts, including nights and weekends.