Transit Instructional Design Team Lead: Impactful Ops Training

King County; Seattle (WA); On-site; USD 90,000 - 140,000; Full time

Job summary

King County Metro Transit seeks an Instructional Design Team Lead to supervise a team of designers and drive the design, development, and continuous improvement of training for Bus Operations. You will align programs with safety, equity, and performance goals while partnering with the Training Superintendent on data governance and KPIs.

The role also functions as a project manager for Bus Operations training initiatives, ensuring timely delivery, scope alignment, and high instructional quality

Qualifications

• Minimum of 2 years of experience designing and leading in a supervisory capacity, end-to-end learning programs.
• Strong analytical skills with experience analyzing, and synthesizing learning data to measure training efficacy and workforce performance gaps.
• Strong project and program management skills with ability to manage multiple priorities and deadlines.
• Experience building relationships across operational teams, leadership, and labor stakeholders using equity‑centered practices.
• Knowledge of learning science including adult learning theory and instructional design models (ADDIE, SAM).
• Experience in curriculum development, learning pathways, and performance‑based design.
• Experience with eLearning tools (e.g., Articulate 360, Camtasia), LMS platforms, and visual/learning design principles.
• Ability to conduct needs analysis and align learning solutions to organizational goals.

Responsibilities

• Lead, supervise, and develop a team of Instructional Designers.
• Assign, prioritize, and review instructional design and development work.
• Provide coaching, feedback, and professional development support.
• Lead project management and continuous improvement for Bus Operations training.
• Serve as project manager for training initiatives and special projects.
• Develop and maintain project plans, timelines, and data‑driven reporting tools.
• Ensure training initiatives are delivered on time and within scope.
• Oversee design and development of high‑impact learning solutions (ILT, eLearning, blended).
• Ensure consistency and quality across outputs.
• Align training programs with operational performance goals by mapping objectives to data trends.
• Collaborate with operations leaders, SMEs, instructors, labor partners, and others.
• Bridge between field operations and training execution.
• Evaluate effectiveness using data, feedback, and outcomes.
• Design continuous evaluation frameworks and leverage learning analytics.
• Identify skill gaps via data‑driven analysis and recommend solutions.
• Develop and maintain instructional design standards, templates, and workflows.
• Support accessibility, compliance, and regulatory training requirements.

Skills

People leadership

Analytics

Project management

Stakeholder management

Learning science

Curriculum development

Needs analysis

Equity-centered practices

ADDIE/SAM

Learning data analysis

Tools

Articulate 360

Camtasia

LMS platforms

Job description

King County Metro Transit seeks an Instructional Design Team Lead to supervise a team of designers and drive the design, development, and continuous improvement of training for Bus Operations. You will align programs with safety, equity, and performance goals while partnering with the Training Superintendent on data governance and KPIs.

The role also functions as a project manager for Bus Operations training initiatives, ensuring timely delivery, scope alignment, and high instructional quality