Transit Instructional Design Lead - Learning & Ops Impact

King-County,-W; Seattle (WA); On-site; USD 110,000 - 140,000; Full time

Job summary

King County Metro Transit seeks an Instructional Design Team Lead to guide the design, development, and continuous improvement of training for Bus Operations. You will supervise a team of designers and partner with leadership to ensure programs meet safety, equity, and performance goals.

You will manage projects, align training with operational data trends, and lead the learning strategy across Instructor-led Training, eLearning, and blended formats. Seattle-based, day shift responsibilities.

Qualifications

• Minimum of 2 years of experience designing and leading in a supervisory capacity, end-to-end learning programs.
• Strong analytical skills with experience analyzing learning data to measure efficacy and drive improvements.
• Strong project and program management skills with ability to manage multiple priorities and deadlines.
• Experience building relationships across operational teams, leadership, and labor stakeholders using equity-centered practices.
• Knowledge of learning science including adult learning theory and instructional design models (ADDIE, SAM).
• Experience with curriculum development, learning pathways, and performance-based learning design.
• Experience with eLearning tools (Articulate 360, Camtasia) and LMS platforms.

Responsibilities

• Lead, supervise, and develop a team of Instructional Designers.
• Assign, prioritize, and review instructional design and development work.
• Provide coaching, feedback, and professional development support.
• Lead project management and continuous improvement efforts for Bus Operations training.
• Serve as project manager for training initiatives and special projects.
• Develop and maintain project plans, timelines, deliverables, and data-driven reporting tools.
• Ensure training initiatives are delivered on time and within scope.
• Oversee the design and development of high-impact learning solutions (ILT, eLearning, blended, microlearning).
• Align training programs with organizational and operational performance goals by mapping objectives to data trends.
• Collaborate with operations leaders, SMEs, instructors, labor partners, and others within Metro Transit.
• Evaluate effectiveness of training programs using data and feedback; implement continuous evaluation frameworks.
• Identify skill gaps in workforce development through data-driven training needs analysis.

Skills

Team leadership

Project management

Learning analytics

Equity-centered practices

Adult learning theory

Instructional design

Articulate 360

Camtasia

Tools

Articulate 360

Camtasia

LMS platforms

Job description

King County Metro Transit seeks an Instructional Design Team Lead to guide the design, development, and continuous improvement of training for Bus Operations. You will supervise a team of designers and partner with leadership to ensure programs meet safety, equity, and performance goals.

You will manage projects, align training with operational data trends, and lead the learning strategy across Instructor-led Training, eLearning, and blended formats. Seattle-based, day shift responsibilities.