Transit Field Technician: Install, Troubleshoot & Support

GMV Spain; New York (NY); Hybrid; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health, dental, vision

Paid parental leave

401(k) with company match

Hands-on environment

Diversity & inclusion

Zusammenfassung

GMV is seeking a Field Technician to work at customer sites across the United States, installing, configuring and troubleshooting onboard hardware and integrated transit systems.

You will collaborate with Customer Success, Operations and Engineering to deliver deployments, manage field activities, and document installations with field reports.

The role requires 1–3 years of hands-on technical experience, travel willingness, and a proactive approach to problem solving in real-world environments.

Qualifikationen

• 1–3 years of hands-on technical experience in heavy-duty vehicles or related systems.
• Willingness to travel across the United States for field deployments.

Aufgaben

• Conduct site surveys and vehicle inspections to prepare installations.
• Install, configure, troubleshoot and repair onboard hardware and integrated transit systems.
• Work with vehicle electrical systems, including power sources, fuses and converters.
• Review project documentation and Statements of Work (SOW) and perform field activities accordingly.
• Coordinate with customers regarding installation activities and basic system training.
• Document installations through field reports and photographs.
• Provide timely updates and escalate issues to relevant teams.
• Collaborate with Engineering to troubleshoot field issues.
• Coordinate with third-party contractors and verify installations meet quality standards.

Kenntnisse

Hands-on

Troubleshooting

Customer interaction

Vehicle electronics

Tools

Onboard hardware

Vehicle electrical systems

Jobbeschreibung

If you want to develop your career working hands-on with technology that helps public transit systems operate every day, your place is with us.

At GMV, you will join a close, collaborative team backed by an international technology group, working on intelligent transportation solutions used by public transit operators and millions of riders. Our systems include onboard hardware, communications, GPS tracking, passenger information and operational technologies that help make transit work.

WHAT CHALLENGE WILL YOU BE TAKING ON?

As a Field Technician, you will work directly at customer sites across the United States, supporting the installation, configuration and troubleshooting of onboard hardware and integrated systems on transit vehicles.

You will have autonomy in the field while working closely with our Customer Success, Operations and Engineering teams to deliver successful deployments and solve technical challenges in real operating environments.

Your responsibilities will include:

• Conducting site surveys and vehicle inspections to gather the technical information required to prepare installations.
• Installing, configuring, troubleshooting and repairing onboard hardware and integrated systems on transit vehicles.
• Working with vehicle electrical systems, including power sources, fuses, converters and related components.
• Reviewing project documentation and Statements of Work (SOW) and carrying out field activities according to established requirements and procedures.
• Managing travel schedules, field activities and project priorities to complete installations and service work on schedule.
• Coordinating directly with customers regarding vehicle availability, installation activities and basic system training.
• Documenting installations through field reports, photographs, technical observations and other required project records.
• Providing timely project updates and escalating technical issues to Operations, Engineering and Customer Success teams.
• Collaborating with Engineering and Operations to identify, troubleshoot and resolve issues encountered in the field.
• Coordinating with third-party contractors and verifying that installations meet company quality standards.
• Tracking project parts, equipment and materials, and verifying onsite inventory before installation work begins.

WHAT DO WE NEED IN OUR TEAM?

We are looking for someone with 1 to 3 years of technical experience, preferably working with heavy-duty vehicles, electronics or related systems.

For this position, we are particularly interested in people who enjoy hands-on technical work, troubleshooting and working directly with customers. A strong sense of ownership, accountability and attention to detail will be important for succeeding in the role.

As this is a field-based position, travel is required, with assignments at customer sites across the country.

We will also value experience or knowledge related to:

• Vehicle electrical systems and electronic equipment.
• Installation, configuration, maintenance or troubleshooting of hardware systems.
• Technical documentation and field reporting.
• Working directly with customers, contractors and multidisciplinary technical teams.

WHAT DO WE OFFER?

Health, dental, vision and voluntary benefits.

Paid parental leave after one year.

401(k) plan with company match.

The opportunity to work with a specialized team on technology with a direct impact on public transportation.

A hands-on environment where you can take ownership of your work, solve different technical challenges and continue developing your experience across real-world projects.

We promoteequal opportunities in recruitment, and we are committed to inclusion anddiversity.