Transit Dispatcher — Schedule, Dispatch & ADA Support

City of Clovis, California; Clovis (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

City of Clovis is seeking a dispatcher for transit operations to schedule rides, assign drivers, and maintain logs. The role involves coordinating with drivers, handling ADA requests, and ensuring smooth daily operations for Clovis Transit Services.

The ideal candidate will have a high school diploma, at least six months of dispatching experience, and strong communication skills to provide excellent customer service and maintain accurate records.

Qualifications

• High school diploma or equivalent required.
• At least six months of dispatching and record-keeping experience.
• Experience in public transportation is desirable.

Responsibilities

• Schedule ride appointments and dispatch trips to drivers.
• Maintain daily driver/dispatch logs and records.
• Provide customer service information on transit services.
• Assist with ADA certifications and ridership records.
• Coordinate vehicle maintenance and audits.

Skills

Communication skills

Customer service

Record keeping

Two-way radio operation

Basic computer skills

Education

High school diploma or equivalent

6 months dispatching experience

Tools

Two-way radio

Job description

City of Clovis is seeking a dispatcher for transit operations to schedule rides, assign drivers, and maintain logs. The role involves coordinating with drivers, handling ADA requests, and ensuring smooth daily operations for Clovis Transit Services.

The ideal candidate will have a high school diploma, at least six months of dispatching experience, and strong communication skills to provide excellent customer service and maintain accurate records.