Transit Dispatch & Administrative Specialist (On‑Site, Full‑Time)

Vectour Group; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

7 paid holidays

On-site work

Full-time position

Job summary

Vectour Group is seeking an Eligibility Administrative Assistant to support dispatch operations in the metro Atlanta area. The role focuses on scheduling and dispatching operators, maintaining accurate call records, and preparing detailed reports on shift activities.

The ideal candidate has a high school diploma or equivalent, at least one year of dispatch experience in transportation, and a customer-service oriented attitude with solid communication and organizational skills.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of dispatch operations experience in transportation preferred.
• Customer service mindset with keen attention to detail.
• Proven interpersonal and communication skills.
• Proficiency with Windows-based systems and Microsoft Office.

Responsibilities

• Assign stand-by or extra-board operators during absences or peak periods.
• Maintain two-way communication with operators and provide trip information as needed.
• Monitor operator and trip status; adjust and reassign to maintain on-time performance.
• Maintain scheduling and performance data during real-time operations.
• Document daily events and communicate effectively with operations staff.

Skills

Customer service

Communication skills

Attention to detail

MS Office

Phone system proficiency

Education

High school diploma or equivalent

Tools

Windows OS

Microsoft Office

Multi-line phone system

Job description

Vectour Group is seeking an Eligibility Administrative Assistant to support dispatch operations in the metro Atlanta area. The role focuses on scheduling and dispatching operators, maintaining accurate call records, and preparing detailed reports on shift activities.

The ideal candidate has a high school diploma or equivalent, at least one year of dispatch experience in transportation, and a customer-service oriented attitude with solid communication and organizational skills.