Transit Customer Support Specialist - Entry Level

Lower Rio Grande Valley D; West Highway Colonia (TX); On-site; USD 21,000 - 23,000; Full time

Job summary

Lower Rio Grande Valley D is seeking a Customer Service Representative I - Mobility in Weslaco, TX to handle external inquiries, provide transit information, and support dispatching passenger trips.

You will work under supervision, use office software, and update databases. Bilingual English/Spanish communication is valued, and prior customer service or clerical experience is preferred.

Qualifications

• Experience in customer service, clerical, or administrative support work.
• The ability to effectively communicate in English and Spanish.
• Proficiency with standard office software and equipment.

Responsibilities

• Respond to public inquiries and provide transit information.
• Schedule and dispatch passenger trips and manage transit services.
• Enter information into databases and maintain activity logs and reports.
• Prepare and disseminate information about agency programs and procedures.

Job description

Lower Rio Grande Valley D is seeking a Customer Service Representative I - Mobility in Weslaco, TX to handle external inquiries, provide transit information, and support dispatching passenger trips.

You will work under supervision, use office software, and update databases. Bilingual English/Spanish communication is valued, and prior customer service or clerical experience is preferred.