Transit Cust Svc Rep

Brevard County; Florida; On-site; USD 22,000 - 31,000; Full time

Job summary

Brevard County's Transit Services Department, Bus Operations, is seeking an entry-level office clerk. In Cocoa, you will receive, record, screen, and dispatch messages via radio and telephone while maintaining contact with drivers through the radio dispatch system.

Work hours are Monday–Friday, 8:00 a.m.–5:00 p.m. A minimum of six months clerical experience is required; background checks and a good moral character affidavit are required; position is safety sensitive and involves long periods of

Qualifications

• Six months of clerical experience.
• Radio dispatching experience preferred.
• Knowledge of local geography preferred.

Responsibilities

• entry-level office and clerical work in receiving, recording, screening, and dispatching messages via radio and telephone.
• Maintain contact with drivers through a radio dispatch system.

Skills

Clerical duties

Radio dispatching

Job description

Department

Transit Services Department

Organizational Unit

Bus Operations

Position Type

Permanent Full Time/Part Time: Full Time

Close Date

10/20/2026

$19.05 hourly. Actual salary negotiable based on experience and qualifications. Central Area/Cocoa. Work schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Performs entry-level office and clerical work in receiving, recording, screening, and dispatching messages via radio and telephone. Work involves maintaining contact with drivers through a radio dispatch system.

Requirements

Six (6) months of clerical experience. Additional qualifying education and/or experience may be substituted on a year for year basis. Radio dispatching experience and knowledge of local geography is preferred.

Special Requirements

All applicants must fill out and sign an Affidavit of Good Moral Character and must be able to successfully complete a criminal and personal background investigation conducted by Brevard County and/or another agency. The work involves sitting for long periods of time in front of a computer screen and requires fine motor skills, good eyesight, hearing, and speaking with the ability to communicate clearly when using the telephone and radio. This position is safety sensitive as defined by the Federal Transit Administration (FTA) Drug and Alcohol Testing regulations. In the event of a hurricane, major storm, natural or man‑made disaster that may threaten the area, the employee will be required to perform emergency duties as directed.

Physical Requirements Checklist

(With or without reasonable accommodations)

Physical Activities / Traits

1. The employee must be able to:
   • LIFT:20 lbs.
   • CARRY:20 lbs.
   • PUSH:20 lbs.
   • PULL:20 lbs.
2. In an eight hour day, the employee may have to:
   • STAND:1 - 3 hours
   • WALK:1 - 3 hours
   • SIT:5 - 8 hours
   • DRIVE:1 - 3 hours
3. The employee must repetitively perform:
   • Simple grasping (ex. pen, screwdriver); Fine manipulation (ex. writing, wiring); Operating foot controls; Pulling; Pushing
4. The employee must be able to:
   • Bend; Kneel; Reach; Smell
5. The employee must have:
   • Good hearing; Good speech; Other; Use of both eyes
6. Other necessary physical activities/traits
   • N/A

Working Conditions

1. Working conditionsthat will apply to the employee:
   • Work alone; In cold; In dampness or chilly conditions; In heat; In or with noisy conditions; Work inside; Works Closely with Others
2. Other working conditions:
   • N/A