Transit Compliance Manager

City of Fayetteville, North Carolina; Fayetteville (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Vacation

Sick Leave and Holidays

Retirement

Job summary

The City of Fayetteville is seeking a Compliance Manager/Civil Rights Program Analyst to support the Transit Department, handling DBELO liaison duties, Title VI coordination, and nondiscrimination efforts. Responsibilities include outreach, reporting, and program oversight to ensure federal, state, and local compliance across transit programs.

Ideal candidates will have four years of related experience and a Bachelor's degree in business/public administration or a related field, with preferred

Qualifications

• Four years increasingly responsible experience in public administration, business administration, transportation administration, planning or a related field.
• Experience with federal, state and/or local requirements regarding Small Business Enterprise (SBE), Title VI and EEO is preferred.
• Bachelor's degree from an accredited college or university with major course work in business or public administration, planning, marketing or a related field.

Responsibilities

• Maintain current plans and programs to ensure compliance with federal, state and local requirements; include updates.
• Coordinate with Purchasing Division to monitor contracts and payments; respond to Transit related complaints.
• Develop and present departmental Equal Employment Opportunity training programs; interpret departmental policies.

Skills

Public administration

Policy compliance

Communication

Interpersonal skills

Education

Bachelor's degree

Job description

Interested in being part of an All-America City? The City of Fayetteville was awarded the All-America City distinction for the 4th time in 2023. We are the sixth largest City in North Carolina and leverage collaboration and inclusiveness to make decisions and solve problems. Beyond this distinction, to see what Fayetteville has to offer visit DistiNCtly Fayetteville (distinctlyfayettevillenc.com).

The City of Fayetteville is currently recruiting for a Compliance Manager/Civil Rights Program Analyst to perform a variety of professional duties in support of the Transit Department, including disadvantaged business enterprise administration in the role of the Disadvantaged Business Enterprise Liaison Officer (DBELO); Title VI program coordinator, to ensure nondiscrimination in FAST programs, activities and services; provides information and assistance to employees, contractors, and the general public on policies and procedures in program areas. This position performs educational outreach within the community, Transit marketing and advertising, and other related duties.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Maintain current plans and programs to ensure compliance with federal, state and local requirements, to include mandatory updates.
• Maintain sub-recipient oversight of plans and programs to ensure compliance with federal, state and local requirements; Conduct periodic audits of sub-recipient files, onsite inspections and compliance reviews; ensure sub-recipient awards/contracts are routed through the City's process to ensure compliance.
• Coordinate with the City's Purchasing Division to monitor contracts and payments to ensure federal, state and local compliance; investigate and respond to Transit related complaints; report violations and make recommendations for corrective action.
• Analyze the City's progress toward goal attainment and advise Transit, the City Manager and City Council on compliance matters.
• Develop and maintain contract award database; prepare charts and reports summarizing statistics; meet federal, state, local and departmental reporting requirements.
• Participate in pre-bid meetings, determine contractor compliance and good faith efforts, provide outreach and assistance to vendors, and community organizations to advise of contracting opportunities.
• Provide guidance to staff to ensure nondiscrimination and participation of all people in Transit programs, activities and services in accordance with federal, state and local regulations.
• Review, record and process all Transit-related complaints and assist in resolving deficiencies.
• Conduct periodic reviews of Transit programs and activities and assist staff with correction of problems, practices and policies.
• Coordinate with the City's Human Relations Department (designated Equal Employment Opportunity Officer) for compliance, reporting and updates to the EEO program.
• Develop and present departmental Equal Employment Opportunity training programs including sessions on lawful selection procedures, prohibited conduct, Americans with Disabilities Act, and new hire orientations; research and evaluate training options and materials; interpret departmental policies and procedures.
• Compile and analyze data on hiring, separations and promotions; participate in recruitment activities; maintain computer reports for employee tracking activities; prepare departmental reports as needed.
• Compile and prepare monthly operating statistical reports for federal and state authorities; compose, prepare, review and distribute a variety of correspondence, reports and documentation; maintain and update various records and files.
• Provide information and general assistance to executive staff, other departments, and the public regarding Transit-related policies and procedures.
• Respond to public inquiries in a courteous manner; provide information within the area of assignment in an efficient and timely manner.

MINIMUM QUALIFICATIONS:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Four years increasingly responsible experience in public administration, business administration, transportation administration, planning or a related field. Experience with federal, state and/or local requirements regarding Small Business Enterprise (SBE), Title VI and EEO is preferred.

Training:

Equivalent to a Bachelor's degree from an accredited college or university with major course work in business or public administration, planning, marketing or a related field.

LICENSING & CERTIFICATIONS:

Required:

None

Preferred:

None

BENEFITS INCLUDE:

• Paid Vacation, Sick Leave and Holidays
• Retirement

The City is an Equal Opportunity Employer and values diversity at all levels of its workforce.