Transient - Test Center Administrator

Louisiana State University; Alexandria (LA); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Retirement options

Paid holidays

Tuition exemption

Job summary

Louisiana State University of Alexandria is seeking a transient Test Center Administrator to greet examinees, verify IDs, and supervise testing per center guidelines. The role focuses on security, accuracy, and a courteous testing environment.

Ideal candidates will handle fast-paced situations, maintain confidentiality, and use Word/Excel/Outlook effectively; background in customer service is valued. This is a temporary, on-site position with potential for professional growth.

Qualifications

• Works well with people in a professional environment.
• Able to memorize and remember information correctly concerning protocols.
• Learns new technical skills quickly and well.
• Appropriate past experience with working with people in fast-paced environments.
• Excellent customer service skills.
• Technical skills with Word, Excel, Outlook, and computer software in general.

Responsibilities

• Greet examinees and verify identification.
• Handle incidents of unacceptable identification or authorization-to-test documentation according to center standards.
• Maintain confidentiality of clients.
• Operate computer equipment.
• Organize office supplies/inventory.
• Oversee office environment to standards.
• Identify and report problems occurring at the site.
• Resolve examinee or building problems or report them to supervisor.
• Call property management to maintain or fix environmental conditions to ensure a comfortable testing experience for examinees.
• Manage examinee misconduct such as a security breach or inappropriate/threatening behavior according to Testing Center standards.
• Refer examinees, clients, and the public to appropriate sources for situations outside of TCA's authority.
• Accept responsibility for special projects as assigned by manager.

Skills

Customer service

Communication

Attention to detail

Office software

Technical literacy

Tools

Word

Excel

Outlook

Job description

About Us

Louisiana State University of Alexandria is a publicly supported institution that provides undergraduate level college education to the citizens of Central Louisiana. The university is a unit of the LSU System and operates under the auspices of the Louisiana Board of Regents. LSUA is located in Rapides Parish.

Posting Dates

Posting Date: August 19, 2026 Closing Date (Open Until Filled if No Date Specified): August 31, 2026

Job Posting Title

Transient - Test Center Administrator

Position Type

Transient (Fixed Term) (Seasonal)

Department

LSUA ASA - Registrar - StuSvc - Testing Center (Amy Haney Creel (00067598))

Work Location

LSU - Alexandria

Pay Grade

Temporary

Position Summary

The Test Center Administrator must be capable of thriving in a fast‑paced and professional environment. As the face of the testing center, staff is responsible for greeting examinees, verifying their identification, and supervising test administration following Testing Center guidelines. The TCA is also responsible for site and test security as well as maintaining a clean, comfortable testing environment. The TCA has the knowledge to deal with all problems that may arise in a professional, caring manner.

Qualifications

• Works well with people in a professional environment.
• Able to memorize and remember information correctly concerning protocols and uphold said protocols.
• Learns new technical skills quickly and well.
• Appropriate past experience with working with people in fast‑paced environments.
• Excellent customer service skills.
• Technical skills with Word, Excel, Outlook, and computer software in general.

Job Duties

• Maintain a working knowledge of policies, practices, and procedures.
• Greet examinees and verify identification.
• Handle incidents of unacceptable identification or authorization‑to‑test documentation according to center standards.
• Maintain confidentiality of clients.
• Operate computer equipment.
• Organize office supplies/inventory.
• Oversee office environment to standards.
• Identify and report problems occurring at the site.
• Resolve examinee or building problems or report them to supervisor.
• Call property management to maintain or fix environmental conditions to ensure a comfortable testing experience for examinees.
• Manage examinee misconduct such as a security breach or inappropriate/threatening behavior according to Testing Center standards.
• Refer examinees, clients, and the public to appropriate sources for situations outside of TCA's authority.
• Accept responsibility for special projects as assigned by manager.

Additional Job Description

Competencies: None

Background Check

Background check is required for hire. An offer of employment is contingent on a satisfactory pre‑employment background check.

Benefits

Benefits - LSUA offers outstanding benefits to eligible employees and their dependents including:

• health, life, dental, and vision insurance
• flexible spending accounts
• retirement options
• various leave options
• paid holidays
• wellness benefits
• tuition exemption for qualified positions
• training and development opportunities
• employee discounts
• more!

Employment Arrangement

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Equal Opportunity Statement

LSUA is an Equal Opportunity Employer.

Contact

Questions or concerns can be directed to the LSU Human Resources Management Office at 318-473-6401 or emailed [e-mail]