Transformer Service Consultant - Data Centers

Hitachi Automotive Systems Americas, Inc.; Raleigh (NC); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

HITACHI ENERGY USA INC is seeking a Transformer Service Consultant to bridge our sales teams with data center clients across the United States. You will identify service opportunities, define scopes of work, and collaborate with tendering teams to develop quotes.

You will troubleshoot transformer systems, conduct site walks, and assist with on-site project management including budget and schedules. Travel up to 60% and ensure regulatory compliance throughout projects.

Qualifications

• High School Diploma or GED.
• Minimum 10+ years of field experience in transformer repair.
• At least 2+ years as a field crew leader.
• Strong understanding of transformer systems and oil testing standards.
• Advanced skills in Microsoft Office and ability to learn Salesforce.
• Excellent communication and customer-facing skills.
• Candidate must already have work authorization to work in the United States.

Responsibilities

• Identify service opportunities at data center sites across the U.S.
• Define scopes of work and collaborate with tendering teams to develop quotes.
• Troubleshoot transformer systems including controls, oil processing, and electrical testing.
• Conduct pre-job and post-job site walks with customers and internal teams.
• Assist with on-site project management including budget, schedule, and manpower.
• Compose detailed reports and field documentation for internal and customer use.
• Support sales, safety, and service planning teams with technical insights.
• Travel nationwide up to 60% to support customer needs.
• Ensure compliance with applicable regulations, procedures, and guidelines.

Skills

Transformer repair

Field crew leadership

Transformer systems knowledge

Oil testing standards

Customer-facing communication

Education

High School Diploma or GED

Tools

Microsoft Office

Salesforce

Job description

Location: Remote - North Carolina, United States Job ID: R0103854 Date Posted: 2025-08-20 Company Name: HITACHI ENERGY USA INC Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: Yes

Job Description: The Opportunity

Are you ready to power the future of data infrastructure? At Hitachi Energy, we're not just maintaining the grid-we're transforming it. As a Transformer Service Consultant, you'll be the trusted technical advisor bridging our sales teams and data center clients across the United States. This is more than a job-its a chance to shape the reliability and resilience of the digital backbone of modern life. You'll travel nationwide, uncovering service opportunities, defining scopes of work, and collaborating with internal teams to deliver tailored transformer solutions. Whether it's refurbishing aging infrastructure or deploying cutting-edge digital monitoring systems, your work will directly impact uptime, efficiency, and sustainability in mission-critical environments.

How You’ll Make an Impact

• Identify service opportunities at data center sites across the U.S.
• Define scopes of work and collaborate with tendering teams to develop quotes.
• Troubleshoot transformer systems including controls, oil processing, and electrical testing.
• Conduct pre-job and post-job site walks with customers and internal teams.
• Assist with on-site project management including budget, schedule, and manpower.
• Compose detailed reports and field documentation for internal and customer use.
• Support sales, safety, and service planning teams with technical insights.
• Travel nationwide up to 60% to support customer needs.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• High School Diploma or GED
• Minimum 10+ years of field experience in transformer repair.
• At least 2+ years as a field crew leader.
• Strong understanding of transformer systems and oil testing standards.
• Advanced skills in Microsoft Office and ability to learn Salesforce.
• Excellent communication and customer-facing skills.
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More About Us

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):

• Health Care (medical, dental, vision, etc.)
• Financial Wellbeing: (Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance)
• Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
• Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)
• Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability.

Hitachi brings together the world's greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges. Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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