Field Service Engineer - Data Center

Hitachi Automotive Systems Americas, Inc.; Earth City (MO); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health care

401(k) match

Life Insurance

Disability insurance

Tuition reimbursement

Leave programs

Job summary

Hitachi Energy is seeking a Field Service Engineer for Data Centers to install and service transformer hardware, sensors, and software on-site and remotely. You will lead and coordinate tasks, test protection relays, and ensure proper connectivity and firmware upgrades across nationwide projects.

The role requires an associate degree with experience or a high school diploma with significant field exposure, physical fitness, and up to 85% travel. US work authorization is required.

Qualifications

• Associate degree with 3 years of professional experience or High School Diploma/GED with 5 years of professional experience.
• Physically fit for duty and fieldwork.
• Proficient in Microsoft Office tools.
• Experience in data center fieldwork is a plus.
• Valid driver’s license and ability to travel up to 85%.
• Work authorization to work for Hitachi Energy in the United States.

Responsibilities

• Deliver remote and on-site service for installation, maintenance, and advanced support.
• Install transformer hardware, sensors, and accessories.
• Configure and validate physical communication connectivity.
• Integrate and test transformer software, including firmware upgrades.
• Serve as the on-site contact for customers and subcontractors.
• Strategically assign tasks to reduce costs and project time.
• Test SEL relays using Omicron relay test sets or equivalent.
• Use standard industrial protocols like Modbus and BACnet.
• Perform protection relay testing such as SEL at specified settings with Omicron equipment.
• Conduct electrical tests on transformers (bushing PF, capacitance, megger, TTR, winding resistance, insulation PF/IR).
• Ensure compliance with applicable regulations, procedures, and guidelines.

Skills

Field service

Electrical testing

Customer liaison

Data center fieldwork

Travel up to 85%

Microsoft Office

Work authorization in US

Education

Associate degree

High School Diploma/GED

Tools

Omicron relay test set

Modbus

BACnet

SEL relays

Firmware upgrades

Job description

The opportunity At Hitachi Energy, Field Service Engineers for Data Centers play a vital role in transformer lifecycle management. You’ll apply your technical skills to support critical infrastructure like data centers and utility networks, working directly with advanced transformer technology and integrated hardware-software solutions to ensure grid reliability and efficiency. This position goes beyond field work—it's an opportunity to build customer relationships, identify service needs, and help improve energy systems. You'll lead on-site projects, solve technical issues, and work with teams to deliver results. Tasks include sensor installation and electrical testing that support communities nationwide. This position is eligible for a sign-on bonus contingent upon successful completion of hiring process, completion of onboarding requirements, and execution of sign-on bonus agreement with terms and conditions.

How you’ll make an impact

Deliver remote and on-site service for installation, maintenance, and advanced support.

Install transformer hardware, sensors, and accessories.

Configure and validate physical communication connectivity.

Integrate and test transformer software, including firmware upgrades.

Serve as the on-site contact for customers and subcontractors.

Strategically assign tasks to reduce costs and project time.

Test SEL relays using Omicron relay test sets or equivalent.

Employ standard industrial communication protocols, including Modbus and BACnet.

Perform protection relay testing such as SEL at specified settings using an Omicron relay test set or comparable equipment.

Conduct electrical tests on transformers, such as bushing power factor and capacitance, core megger, TTR, winding resistance, insulation power factor, and insulation resistance.

Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your background

Associate degree with 3 years of professional experience or High School Diploma/GED with 5 years of professional experience.

Physically fit for duty and fieldwork.

Proficient in Microsoft Office tools.

Experience in data center fieldwork is a plus.

Valid driver’s license and ability to travel up to 85%.

Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More about us

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

• Health Care – Medical, dental, vision, and more
• Financial Wellbeing – Employer-sponsored pension (401(k) Program) with generous company match and contribution, Life/AD&D Insurance, and disability insurance
• Family Care – Legal, pet, auto, home, identity theft protection, special needs support, and adoption assistance
• Work-Life – Enhanced leave programs including FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday
• Employee Engagement and Development – Employee Resource Groups (depending on location), tuition reimbursement program, and on-demand learning platforms

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Equal Employment Opportunity Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals with disabilities.

Accessibility and reasonable accommodation Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability.

You may request reasonable accommodations by completing a general inquiry form on our website.

Please include your contact information and specific details about your required accommodation to support you during the job application process.

This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process.

Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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