Transformation & Process Improvement Analyst

Tata Consultancy Services Limited; Chicago (IL); Presencial; USD 100.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discretionary annual incentive

Comprehensive medical coverage (Health

Dental & Vision

Descripción de la vacante

Tata Consultancy Services Limited in Chicago, IL is seeking a Transformation Analyst to conduct end-to-end process discovery, map current-state processes, and identify bottlenecks across business functions. You will analyze complex workflows and collaborate with cross-functional teams to define future-state improvements.

The role involves facilitating stakeholder workshops, capturing requirements, and producing detailed process documentation, SOPs, and operating models.

Formación

• Must have experience in end-to-end process discovery and current-state assessments.
• Ability to map complex processes and identify bottlenecks and inefficiencies.
• Experience facilitating stakeholder workshops and gathering business requirements.
• Proficiency in creating process documentation, SOPs, workflows, and operating models.

Responsabilidades

• Conduct end-to-end process discovery, mapping, and current-state assessments across functions.
• Analyze complex processes to identify bottlenecks and improvement opportunities.
• Facilitate stakeholder workshops, interviews and walkthroughs to gather requirements.
• Create process documentation including maps, SOPs, workflows, and operating models.

Conocimientos

Business process mapping

Process analysis

Stakeholder workshop facilitation

Requirements gathering

Process documentation

SOP writing

Process improvement

Agile

Descripción del empleo

Tata Consultancy Services Limited in Chicago, IL is seeking a Transformation Analyst to conduct end-to-end process discovery, map current-state processes, and identify bottlenecks across business functions. You will analyze complex workflows and collaborate with cross-functional teams to define future-state improvements.

The role involves facilitating stakeholder workshops, capturing requirements, and producing detailed process documentation, SOPs, and operating models.