Transformation Lead: Healthcare Ops & Analytics

Highmark Health; Madison (WI); Hybrid; USD 118,000 - 197,000; Full time

Job summary

Highmark Health seeks a delivery leader to define, own, and deliver mid-size engagements focused on cost reduction, process improvement, automation, and value in healthcare. You will manage 1–2 client engagements, guiding teams and stakeholders to actionable strategic outcomes.

The role requires strong analytical and financial acumen, ability to influence in a matrixed organization, and comfort applying AI/ML trends to transform business processes. Office-based or remote, with travel as needed.

Qualifications

• 3 years of management experience leading teams or projects
• 3 years of work in complex, matrixed environments across multiple businesses
• Master’s degree may substitute for two years of experience

Responsibilities

• Lead multiple client engagements and drive measurable outcomes
• Plan, organize, and manage all phases of project lifecycle and governance
• Conduct discovery, capture requirements, and position ideal solutions
• Coach and develop project team members in collaboration with leadership
• Perform other duties as assigned

Skills

Analytical skills

Financial acumen

Storytelling/communication

AI/ML awareness

Influence without authority

Facilitation

Execution orientation

Change management

Education

Bachelor’s degree in Business/Engineering/IT

Master’s degree preferred

Job description

Highmark Health seeks a delivery leader to define, own, and deliver mid-size engagements focused on cost reduction, process improvement, automation, and value in healthcare. You will manage 1–2 client engagements, guiding teams and stakeholders to actionable strategic outcomes.

The role requires strong analytical and financial acumen, ability to influence in a matrixed organization, and comfort applying AI/ML trends to transform business processes. Office-based or remote, with travel as needed.