Remote Transformation Lead

Highmark Health; Phoenix (AZ); Hybrid; USD 118,000 - 197,000; Full time

Job summary

Highmark Health in the United States is seeking a delivery leader to own mid-size engagements, drive transformation, and deliver measurable improvements in cost, processes, automation, and patient/provider experience.

You will manage 1-2 client engagements, lead teams, and influence across a matrixed organization, applying strategic analysis, financial modeling, and technology trends to deliver actionable outcomes.

Qualifications

• 7 years of experience in the Strategy, Operations, Mergers and Acquisitions, or Human Capital Practice of a consulting firm or similar experience from a consulting-oriented role in a corporate environment or private equity firm
• 3 years of management experience and/or experience leading teams and/or projects of varying size and complexity
• Bachelor’s degree in Business Management, Engineering, Operations, Information Technology, or closely related discipline
• Preferred: Lean Six Sigma OR Human Centered Design (HCD)

Responsibilities

• Lead individuals, teams or multiple groups and play an active role in analyzing project goals, creating a plan to achieve those goals, and helping to drive the consulting team members, client stakeholders/SMEs and potentially other third parties to achieve those goals while understanding the client environment and any limitations to execution.
• Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, team norms, defining success criteria, and project milestones.
• Conduct detailed discovery meetings, collect requirements and gain mutual understanding of client needs followed by creating and positioning ideal solutions to resolve those needs.
• People responsibilities: Help with performance management, coaching, and targeted individual development activities for current project team members, in close collaboration with group leadership (VPs and Directors)
• Other duties as assigned or requested

Skills

Analytical skills

Financial acumen

Strategic thinking

AI/GenAI knowledge

Storytelling

Influence without authority

Facilitation skills

Execution orientation

Change management

Team leadership

Education

Bachelor’s degree

Master’s degree

Job description

Highmark Health in the United States is seeking a delivery leader to own mid-size engagements, drive transformation, and deliver measurable improvements in cost, processes, automation, and patient/provider experience.

You will manage 1-2 client engagements, lead teams, and influence across a matrixed organization, applying strategic analysis, financial modeling, and technology trends to deliver actionable outcomes.