Transfer Specialist

Service Corporation International; Greencastle (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Service Corporation International is seeking a Transfer Specialist to handle care, removal, and transport of deceased, while ensuring compliance with local laws and company policies. The role requires professional appearance and courteous interaction with families and the ability to drive company vehicles safely.

Responsibilities include first-call transfers, paperwork, and coordination with families, facilities, and responders.

Qualifications

• At least one year work experience as a courier or driver with direct customer interaction preferred.
• Ability to work weekends, nights, and holidays on rotation.
• Ability to lift up to 75 pounds regularly and 100 pounds occasionally; push/pull up to 200 pounds.
• Ability to work in hazardous, heavy traffic and weather conditions.

Responsibilities

• Transfers and operates company vehicles for first-call transfers of deceased in compliance with laws and policies.
• Follows chain-of-custody, paperwork, and deceased identification processes.
• Cooperates with first responders, Coroner, hospital staff, or care facilities.
• Interacts with families for home transfers with sensitivity and professionalism.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.

Skills

Customer interaction

Driving

Computer literacy

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates. The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

• Transfers Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
• Vehicle Maintenance Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

Education

High School Diploma or equivalent

Licenses

Current state/province issued driver’s license with an acceptable driving record

Experience

At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

Ability work schedule to support business needs including weekends and nights

Ability to work on-call weekends, nights and holidays rotation

Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds

Ability to drive in hazardous, heavy traffic, and weather conditions

Basic computer skills required

Work Conditions

Work Environment Work indoors and or outdoors during all seasons and weather conditions Local and/or multiple location traveling required Comply with Field dress code policy Work Postures Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Lifting, pushing, pulling up to 75 pounds

Work Hours

Working beyond “standard” hours as the need arises Local travel up to 100% using company vehicle

Postal Code: 46135 Category (Portal Searching): Operations Job Location: US-IN - Greencastle

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.