Transfer Specialist (part-time)

3M HEALTHCARE; Hamilton (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

3M HEALTHCARE is seeking a Transfer Specialist to handle care, removal, and transport of deceased individuals. The role requires safe operation of company vehicles, adherence to chain-of-custody procedures, and respectful interaction with families during transfers.

The position also involves vehicle maintenance tasks, documentation in proprietary software, and coordination with hospitals, coroners, and care facilities. Weekend and night availability is required, with local travel as needed.

Qualifications

• Requires High School diploma or equivalent.
• Current driver’s license with clean record.
• At least 1 year driving or courier experience with direct customer interaction preferred.

Responsibilities

• Safely drives company-owned vehicles for first-call transfers.
• Follows chain-of-custody, paperwork, and deceased identification procedures.
• Cooperates with first responders, hospitals, and facilities.
• Interact kindly with bereaved families during home transfers.
• Transfers soiled materials following company procedures; leaves a respectful impression.
• Enter event information into proprietary software.
• Transport caskets to airports, care centers, or funeral homes and assist with moving.

Skills

Driving

Customer interaction

Safety awareness

Physical strength

Shift flexibility

Education

High School Diploma

Tools

Proprietary software

Job description

Our associates celebrate lives. We celebrate our associates. The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

Job Responsibilities

• Safely drives company-owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain-of-custody, paperwork, and deceased identification.
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodates their processes and procedures.
• For home transfers, courteously and professionally interacts with bereaved family members, exhibits sensitivity to the environment, and minimizes conversation.
• Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression.
• Enters deceased event information into proprietary software according to company procedures.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable.
• Fuels vehicles as necessary.
• Follows safety guidelines and expenditure processes.
• Maintains personal protective and transfer supplies in vehicles including cleaning products.
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection.

Minimum Requirements

• Education: High School Diploma or equivalent.
• Licenses: Current state/province issued driver’s license with an acceptable driving record.
• Experience: At least one (1) year work experience as a courier or driver with direct customer interaction strongly preferred.

Knowledge, Skills and Abilities

• Ability to work a schedule that supports business needs including weekends and nights.
• Ability to work on-call weekends, nights and holidays on a rotation basis.
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds.
• Ability to drive in hazardous, heavy traffic, and weather conditions.
• Basic computer skills required.

Work Conditions

Work Environment: Work indoors and/or outdoors during all seasons and weather conditions. Local and/or multiple location traveling required. Comply with Field dress code policy.

Work Postures: Frequent, continuous periods of time standing, up to 6 hours per day. Climbing stairs to access buildings frequently.

Physical Demands: Manual dexterity required for paperwork, use of calculators, computers and phone; lifting, pushing, pulling up to 75 pounds.

Work Hours: Working beyond “standard” hours as the need arises. Local travel up to 100% using company vehicle.