Transfer Specialist

sci; Tucson (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Overtime compensation

Bonus

Job summary

SCI in Tucson, AZ is seeking a Transfer Specialist to care for and transport deceased individuals. You will drive company vehicles, ensure compliance with laws, and interact professionally with families when required.

Responsibilities include coordinating with first responders, maintaining vehicle cleanliness, handling paperwork, and entering transfer details into our software. This role requires stamina, the ability to lift up to 75 pounds, and flexibility for evenings, weekends, and on-call

Qualifications

• High School Diploma or equivalent required.
• Experience as courier/driver with customer interaction preferred.
• Ability to operate in a sensitive environment and follow procedures.

Responsibilities

• Safely drives company-owned professional vehicles for first-call transfers.
• Processes chain-of-custody, paperwork, and deceased identification.
• Cooperates with first responders, hospital staff, coroners, and facilities.

Skills

Customer interaction

Safety-conscious

Basic computer skills

Problem solving

Education

High School Diploma or equivalent

Tools

Proprietary software

Job description

Our associates celebrate lives. We celebrate our associates.

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Transfers

• Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

Minimum Requirements

Education

• High School Diploma or equivalent

Licenses

• Current state/province issued driver's license with an acceptable driving record

Experience

• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

WORK CONDITIONS

Work Environment

Work indoors and or outdoors during all seasons and weather conditions

Local and/or multiple location traveling required

Comply with Field dress code policy

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 75 pounds

Work Hours

• Working beyond "standard" hours as the need arises
• Local travel up to 100% using company vehicle

Schedule

• Tuesday - Saturday/8am - 5pm
• Must be available to work on call, 1-2 nights per week/5pm - 6am (overtime plus bonus)

Postal Code: 85706

Category (Portal Searching): Operations

Job Location: US-AZ - Tucson