Transfer Specialist

Service Corporation International; Beaumont (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Service Corporation International seeks a dependable driver to perform first-call transfers of deceased, ensuring safety, compliance, and respectful customer interactions. The role involves local travel, coordination with medical facilities, and data entry into company software.

Candidates should have a high school diploma and a valid driver’s license, with at least one year of courier/driver experience. Weekend and night shifts are required as part of the schedule.

Qualifications

• High School Diploma or equivalent.
• Current state driver’s license with acceptable driving record.
• At least 1 year of courier/driver experience with direct customer interaction preferred.
• Ability to work varied shifts including weekends and nights.
• Strong safety awareness and basic computer skills.

Responsibilities

• Safely drive company vehicles for first-call transfer of deceased following laws and company policies.
• Coordinate with first responders, hospitals, coroner, and care facilities.
• Interact with bereaved families during home transfers with sensitivity.
• Enter transfer details into proprietary software per procedures.
• Transport caskets to airports, care centers, or funeral homes and assist with moving.

Skills

Customer interaction

Safety procedures

Basic computer skills

Heavy lifting

Drivers license

Education

High School Diploma

Job description

Our associates celebrate lives. We celebrate our associates.

Job Responsibilities

Transfers

• Safely drives company owned professional vehicles to perform 'first call' transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification.
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures.
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression.
• Enters deceased event information into proprietary software according to company procedures.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable.
• Fuels vehicles as necessary.
• Follows safety guidelines and expenditure processes.
• Maintains personal protective and transfer supplies in vehicles including cleaning products.
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection.

Minimum Requirements

Education

• High School Diploma or equivalent.

Licenses

• Current state/province issued driver's license with an acceptable driving record.

Experience

• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred.

Knowledge, Skills And Abilities

• Ability to work schedule to support business needs including weekends and nights.
• Ability to work on-call weekends, nights and holidays rotation.
• Ability to lift up to 75 pounds; push/pull up to 200 pounds.
• Ability to drive in hazardous, heavy traffic, and weather conditions.
• Basic computer skills required.

Work Conditions

Work Environment

• Work indoors and or outdoors during all seasons and weather conditions.
• Local and/or multiple location traveling required.
• Comply with Field dress code policy.

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day.
• Climbing stairs to access buildings frequently.

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage.
• Lifting, pushing, pulling up to 75 pounds.

Work Hours

• Working beyond ‘standard’ hours as the need arises.
• Local travel up to 100% using company vehicle.