Transfer Specialist

sci; San Antonio (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

sci is seeking a compassionate and professional driver to handle the care, removal, and transport of deceased. The role requires safe operation of company vehicles and courteous contact with families during removals, with a strict focus on dignity and compliance with policies.

You will follow chain-of-custody procedures, document events in our software, and maintain vehicles and supplies. Weekend/night coverage may be required in this on-site position in San Antonio, TX.

Qualifications

• High School Diploma or equivalent.
• Current driver's license with clean driving record.
• At least 1 year as courier/driver with customer interaction preferred.
• Ability to work weekends, nights, and holidays.

Responsibilities

• Removal: Safely drives company-owned vehicles for first call removals of deceased per laws and policies.
• Follows chain-of-custody, paperwork, and deceased identification procedures.
• Cooperates with first responders, coroner, hospital staff, and facilities.
• For home removals, interacts with bereaved families professionally and discreetly.
• Enters event information into proprietary software.
• Transports caskets to airports, care centers, or funeral homes; assists moving caskets.
• Vehicle maintenance: wash, vacuum, clean and fuel vehicles.
• Follows safety guidelines and expenditure procedures.
• Maintains PPE and removal supplies in vehicles.
• Reports vehicle issues to management for repair/inspection

Skills

Flexibility

Customer interaction

Basic computer skills

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

Responsible for the care, removal, and transport of deceased. Safely and courteously, drives company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

• RemovalSafely drives company owned professional vehicles to perform "first call" removals of deceased in accordance with local and state laws as well as company policies and procedures
• Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
• Vehicle MaintenanceWashes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and removal supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

MINIMUM REQUIREMENTS

• EducationHigh School Diploma or equivalent
• LicensesCurrent state/province issued driver's license with an acceptable driving record
• ExperienceAt least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred
• Knowledge, Skills and AbilitiesAbility work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

Postal Code: 78205

Category (Portal Searching): Operations

Job Location: US-TX - San Antonio