Transfer Specialist

Sci Corp; Frisco (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Sci Corp in Frisco, TX is seeking a compassionate and reliable Driver/Removal Courier to handle the care, removal, and transport of deceased persons. You will operate company vehicles, follow chain-of-custody procedures, and interact with families professionally.

The role requires a High School diploma, a valid driver's license, at least 1 year of courier/driver experience, ability to lift up to 75 pounds, and willingness to work nights, weekends, and holidays.

Qualifications

• High School Diploma or equivalent required.
• Current state license with clean driving record.
• At least 1 year of courier/driver experience with direct customer interaction preferred.
• Ability to lift up to 75 pounds and push/pull up to 200 pounds.
• Willingness to work weekends, nights and holidays.

Responsibilities

• Safely drives company-owned vehicles to perform first-call removals of deceased in accordance with laws and policies.
• Follows chain-of-custody, paperwork, and deceased identification procedures.
• Interact with bereaved families at home removals in a courteous and professional manner; minimize conversation as needed.
• Enter deceased event information into proprietary software per company procedures.
• Transport caskets to airports, care centers, or funeral homes and assist with moving caskets.
• Vehicle maintenance duties: wash, vacuum, and ensure vehicle cleanliness; fuel as needed.

Skills

Customer interaction

On-call weekends

Basic computer skills

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

Responsible for the care, removal, and transport of deceased. Safely and courteously, drives company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

Job Responsibilities

Removal

• Safely drives company owned professional vehicles to perform “first call” removals of deceased in accordance with local and state laws as well as company policies and procedures
• Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and removal supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

Minimum Requirements

Education

• High School Diploma or equivalent

Licenses

• Current state/province issued driver’s license with an acceptable driving record

Experience

• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills And Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

Postal Code: 75034

Category (Portal Searching): Operations

Job Location: US-TX - Frisco