Transfer Specialist

sci; Frisco (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

sci in Frisco, TX is seeking a dedicated courier to perform first-call removals of the deceased, drive company vehicles, and maintain chain-of-custody and paperwork in line with local laws and company policy.

The role requires lifting up to 75 pounds, working weekends and nights, and interacting with bereaved families with sensitivity. A high school diploma and valid driver’s license are required.

Qualifications

• High School Diploma or equivalent is required.
• Valid state driver’s license with an acceptable driving record.
• At least 1 year driving or courier experience with customer interaction preferred.

Responsibilities

• Safely drives company owned vehicles for first call removals in compliance with laws and policies.
• Maintains chain-of-custody, completes paperwork, and identifies deceased as required.
• Interacts professionally with bereaved families and other professionals; handles sensitive situations.
• Enters event information into proprietary software per procedures; transports caskets as needed.

Skills

Customer interaction

Route planning

Safety awareness

Basic computer skills

Physical stamina

Education

High School Diploma or equivalent

Tools

Proprietary software

Job description

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES

Removal

• Safely drives company owned professional vehicles to perform \"first call\" removals of deceased in accordance with local and state laws as well as company policies and procedures


• Follows processes for chain-of-custody, paperwork, and deceased identification


• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures


• For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression


• Enters deceased event information into proprietary software according to company procedures


• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable


• Fuels vehicles as necessary


• Follows safety guidelines and expenditure processes


• Maintains personal protective and removal supplies in vehicles including cleaning products


• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Licenses

• Current state/province issued driver's license with an acceptable driving record

Experience

• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights


• Ability to work on-call weekends, nights and holidays rotation


• Ability to lift up to 75 pounds; push/pull up to 200 pounds


• Ability to drive in hazardous, heavy traffic, and weather conditions


• Basic computer skills required

Postal Code: 75034

Category (Portal Searching): Operations

Job Location: US-TX - Frisco