Transfer Specialist

Service Corporation International; Las Vegas (NV); On-site; USD 22,000 - 33,000; Full time

Job summary

Service Corporation International in Las Vegas is seeking a compassionate driver-removal associate responsible for the care, removal and transport of deceased, in compliance with laws and company policies.

You will work scheduled hours including weekends and nights, lift up to 75 pounds, and interact with families in a sensitive, professional manner while operating company vehicles and documenting events in our system.

Qualifications

• Education: High School Diploma or equivalent.
• Ability to lift up to 75 pounds; push/pull up to 200 pounds.
• Experience interacting with customers is strongly preferred.

Responsibilities

• Perform first-call removals of deceased in accordance with laws and company policies.
• Maintain chain-of-custody and complete paperwork as required.
• Interact with families respectfully during home removals.
• Clean and prepare vehicles, manage supplies and PPE.
• Enter event information into proprietary software and transport caskets as needed.

Skills

Customer service

Driving

Physical strength

Education

High School Diploma or equivalent

Tools

Proprietary software

Job description

Our associates celebrate lives. We celebrate our associates. Responsible for the care, removal, and transport of deceased. Collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously, drives company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

• Removal Safely drives company owned professional vehicles to perform “first call” removals of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain-of-custody, paperwork, and deceased identification Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
• Vehicle Maintenance Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and removal supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

Minimum Requirements

• Education High School Diploma or equivalent
• Licenses Current state/province issued driver’s license with an acceptable driving record
• Experience At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred
• Knowledge, Skills and Abilities Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

WORK CONDITIONS

Work Environment

Work indoors and or outdoors during all seasons and weather conditions Local and/or multiple location traveling required Comply with Field dress code policy

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Lifting, pushing, pulling up to 75 pounds

Work Hours

Working beyond “standard” hours as the need arises Local travel up to 100% using company vehicle Schedule Thursday - Sunday/10 hour shifts

Postal Code: 89101

Job Location: US-NV - Las Vegas

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. “SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.