Transfer Specialist

Service Corporation International; Oakland (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts (healthcare

Dependent Care

Health Savings Account with Company

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary Accidental Death or Dismeme

Dependent Life Insurance

SCI 401(k) Retirement Savings Plan

Employee Assistance Program

Job summary

Service Corporation International in Oakland, California is seeking a Transfer Specialist to coordinate the care, removal, and transport of deceased. You will drive company vehicles, handle documentation, and interact with families professionally, while adhering to safety and privacy protocols.

The role requires high school diploma, a valid driver's license, and the ability to lift heavy loads, work weekends/nights, and use proprietary software for case management.

Qualifications

• Education: High School Diploma or equivalent.
• Licenses: Current state driver’s license with acceptable driving record.
• Experience: At least 1 year as courier/driver with direct customer interaction preferred.
• Abilities: Availability to work weekends and nights; on-call rotations.
• Physical: Lift up to 75 pounds regularly; up to 100 pounds occasionally; push/pull up to 200 pounds.
• Skills: Basic computer skills required.

Responsibilities

• Transfers safely to perform first-call transfers of deceased in accordance with laws and company policies.
• Maintain chain-of-custody, paperwork, and deceased identification.
• Cooperate with first responders, Coroner, hospital staff, or Senior Living facility.
• Interact with bereaved family members during home transfers with sensitivity.
• Follow procedures for transferring soiled garments and maintain a courteous impression.
• Enter deceased event information into proprietary software.
• Transport caskets to airports, care centers, or funeral homes; assist with moving caskets.
• Maintain and clean vehicles; fuel as necessary.
• Follow safety guidelines and expenditure processes.
• Maintain transfer supplies in vehicles.
• Identify vehicle engine or operating issues to management; drive for repair or inspection.

Skills

Direct customer interaction

Basic computer skills

Lifting heavy objects

Safety awareness

Education

High School Diploma

Job description

Transfer Specialist

Our associates celebrate lives. We celebrate our associates. The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

• Transfers Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain-of-custody, paperwork, and deceased identification.
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures.
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression.
• Enters deceased event information into proprietary software according to company procedures.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.
• Vehicle Maintenance Washes, vacuums, and cleans vehicles ensuring vehicle is presentable.
• Fuels vehicles as necessary.
• Follows safety guidelines and expenditure processes.
• Maintains personal protective and transfer supplies in vehicles including cleaning products.
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection.

REQUIREMENTS

• Education High School Diploma or equivalent.
• Licenses Current state/province issued driver’s license with an acceptable driving record.
• Experience At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred.
• Knowledge, Skills and Abilities Ability work schedule to support business needs including weekends and nights.
• Ability to work on-call weekends, nights and holidays rotation.
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds.
• Ability to drive in hazardous, heavy traffic, and weather conditions.
• Basic computer skills required.

WORK CONDITIONS

Work Environment Work indoors and or outdoors during all seasons and weather conditions Local and/or multiple location traveling required Comply with Field dress code policy Work Postures Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Lifting, pushing, pulling up to 75 pounds Work Hours Working beyond “standard” hours as the need arises Local travel up to 100% using company vehicle.

Compensation

Salary: $22.00/hr.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 94603 Category (Portal Searching): Operations Job Location: US-CA - Oakland

Who we are.

What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. \"SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.