Transfer Specialist

sci; Dallas (TX); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

SCI in Dallas, TX seeks a dedicated Driver/Removal Associate to handle the care, removal, and transport of deceased individuals. You will drive company vehicles, maintain cleanliness, and interact with families with professionalism and sensitivity.

Responsibilities include following chain-of-custody procedures, handling paperwork, and coordinating with hospitals, coroners, and funeral homes. Must be able to lift up to 75 pounds and work a schedule that includes weekends and nights.

Qualifications

• High School Diploma or equivalent is required.
• Experience as a courier or driver with direct customer interaction is preferred.
• Ability to lift up to 75 pounds and work nights/weekends as needed.

Responsibilities

• Safely drives company vehicles to perform removal of deceased in compliance with laws and policies.
• Maintains vehicle cleanliness and performs basic maintenance tasks.
• Interacts with families in a professional but respectful manner; follows chain-of-custody and paperwork procedures.
• Transports caskets to airports, care centers, or funeral homes and assists with moving.
• Works a schedule including weekends, nights, and holidays as required.

Skills

Customer interaction

Safe driving

Basic computer skills

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

Responsible for the care, removal, and transport of deceased. Collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously, drives company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Removal

• Safely drives company owned professional vehicles to perform "first call" removals of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and removal supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

Education

• High School Diploma or equivalent

Licenses

• Current state/province issued driver's license with an acceptable driving record

Experience

• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

WORK CONDITIONS

Work Environment

• Work indoors and or outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Field dress code policy

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 75 pounds

Work Hours

• Working beyond "standard" hours as the need arises
• Local travel up to 100% using company vehicle

Postal Code: 75218

Category (Portal Searching): Operations

Job Location: US-TX - Dallas