Transfer Specialist

Service Corporation International; Arlington (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

Service Corporation International is seeking a Transfer Specialist in Arlington, TX. The role involves safe operation of company vehicles for first-call transfers and coordination of chain-of-custody procedures.

You will assist with paperwork, interact with families with empathy, and ensure vehicles are clean and maintained. Applicants should have a high school diploma, a valid driver’s license, and at least one year of courier/driver experience with customer interaction.

Qualifications

• High school or equivalent required.
• Valid state driver’s license with clean driving record.
• Minimum 1 year as courier/driver; direct customer interaction preferred.
• Ability to lift up to 75 lbs, push/pull up to 200 lbs.

Responsibilities

• Safely drives company-owned vehicles to perform first-call transfers.
• Manages transfer paperwork, chain of custody, and deceased identification per policy.
• Cooperates with first responders, hospitals, or care facilities to follow procedures.
• Interacts with families respectfully during home transfers; maintains professionalism.

Skills

Driving

Customer service

Safety compliance

On-call availability

Education

High School Diploma or equivalent

Tools

Proprietary software

Job description

Our associates celebrate lives. We celebrate our associates.The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.JOB RESPONSIBILITIESTransfersSafely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identificationCooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and proceduresFor home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impressionEnters deceased event information into proprietary software according to company proceduresTransports caskets to airports, care centers, or funeral homes; assists with moving casketsVehicle MaintenanceWashes, vacuums, and cleans vehicles ensuring vehicle is presentableFuels vehicles as necessaryFollows safety guidelines and expenditure processesMaintains personal protective and transfer supplies in vehicles including cleaning productsIdentifies vehicle engine or operating issues to management; drives vehicles for repair or inspectionminimum RequirementsEducationHigh School Diploma or equivalentLicensesCurrent state/province issued driver’s license with an acceptable driving recordExperienceAt least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferredKnowledge, Skills and AbilitiesAbility work schedule to support business needs including weekends and nightsAbility to work on-call weekends, nights and holidays rotationAbility to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 poundsAbility to drive in hazardous, heavy traffic, and weather conditionsBasic computer skills requiredWORK CONDITIONSWork EnvironmentWork indoors and or outdoors during all seasons and weather conditionsLocal and/or multiple location traveling requiredComply with Field dress code policyWork PosturesFrequent, continuous periods of time standing, up 6 hours per dayClimbing stairs to access buildings frequentlyPhysical DemandsPhysical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageLifting, pushing, pulling up to 75 poundsWork HoursWorking beyond “standard” hours as the need arisesLocal travel up to 100% using company vehiclePostal Code: 76012Category (Portal Searching): OperationsJob Location: US-TX - Arlington