Transfer Specialist

sci; Mission (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

sci in Mission, TX seeks a Transfer Specialist to oversee care, removal, and transport of the deceased, ensuring compliant procedures and courteous family interaction. You will drive company vehicles, maintain cleanliness, and follow chain-of-custody policies.

Responsibilities include coordinating transfers with hospitals, coroners, and facilities, and accurately documenting events in our software. A high school diploma and valid license are required, with weekend/on-call availability expected.

Qualifications

• Education: High School Diploma or equivalent.
• Licenses: Valid state driver’s license with acceptable driving record.
• Experience: At least 1 year as a courier/driver with direct customer interaction preferred.

Responsibilities

• Safely drives company vehicles to perform first-call transfers of the deceased in compliance with laws and company policy.
• Interact with families professionally for home transfers, ensuring respect and privacy.
• Enter deceased event information into proprietary software and coordinate transfers to care centers or funeral homes.

Skills

Customer interaction

Basic computer skills

Scheduling flexibility

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Transfers

• Safely drives company owned professional vehicles to perform "first call" transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

• Education: High School Diploma or equivalent
• Licenses: Current state/province issued driver's license with an acceptable driving record
• Experience: At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

Work Conditions

Work Environment

• Work indoors and or outdoors during all seasons and weather conditions

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 75 pounds

Work Hours

• Working beyond "standard" hours as the need arises
• Local travel up to 100% using company vehicle

Postal Code: 78572

Category (Portal Searching): Operations

Job Location: US-TX - Mission