Transfer Credit Operations Manager (3 Vacancies)

College of Charleston

Charleston (SC)

On-site

USD 40,000 - 48,000

Full time

4 days ago

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Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Sick Leave

Paid Annual Leave

Parental Leave

Retirement Plan

Long Term Disability

Paid Holidays

CARTA Bus Service

ETAP – Employee Tuition Assistance

EAP – Employee Assistance Program

Full Benefits Package – Click Here

Job summary

College of Charleston seeks a Transfer Credit Operations Manager to lead all transfer credit activities in the Registrar’s Office. You will evaluate coursework using Ellucian Banner and CollegeSource TES, oversee workflows, and respond to inquiries from students and staff.

Ideal candidates hold a bachelor’s degree with substantial higher education experience, and excellent organizational and communication skills to maintain accurate records and policies.

Qualifications

Bachelor’s degree and experience in student services required.
Substantial higher education experience desired; equivalent combinations encouraged.
Strong organizational and communication abilities are essential.

Responsibilities

Oversee transfer credit evaluation activities for all students using Ellucian Banner and imaging apps.
Coordinate graduate and undergraduate credit evaluations and assist students with questions.
Manage transfer email inbox and liaison with International Education as needed.
Serve as expert resource on transfer policies, FERPA, and institutional procedures.

Skills

Organizational skills

Communication skills

Professional interpersonal skills

Detail-oriented

Program advisory

Multitasking

FERPA knowledge

Transfer credit expertise

Education

Bachelor’s degree

Higher education experience

Tools

Ellucian Banner

CollegeSource TES

Microsoft Office

Document imaging

Electronic file transfer

Job description

Transfer Credit Operations Manager (3 Vacancies)

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

Posting Details

Internal Title | Transfer Credit Operations Manager (3 Vacancies)

Position Type | Classified

Faculty / Non-Faculty / Administration | Non-Faculty

Pay Band | GEN07

Level |

Department | Registrar

Job Purpose | The Transfer Credit Operations Manager is responsible for all transfer credit activities in the Registrar’s Office and acts as an expert resource for inquiries from various sources, on and off campus, regarding transfer credit evaluations.

Minimum Requirements | Bachelor’s degree and experience in student services required. Substantial experience in higher education settings desired. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge, Skills and Abilities | Requires strong organizational and communication skills, as well as ability to represent the institution professionally, with a wide range of individuals, including students, prospective students, professional colleagues, staff, faculty, and parents. Must be highly detail oriented and be able to manage multiple deadlines and high volume work load. Knowledge of best practices in transfer credit evaluation and FERPA regulations helpful. Ellucian Banner experience is desirable. Fluency in international transfer credit is helpful. Should be highly functional with Microsoft Office, basic database, document imaging, internet programs, and electronic file transfer. Requires the ability to initiate and implement programs.

Additional Comments Regarding Position |

Salary | *$40,086 - $48,000

Posting Date | 09/25/2026

Closing Date | 10/12/2026

Benefits | Insurance: Health/Dental/Vision Life Insurance Paid Leave: Sick/Annual/Parental Retirement Long Term Disability Paid Holidays Free CARTA Bus Service Employee Tuition Assistance Program (ETAP) Employee Assistance Program (EAP) Full Benefits Package – Click Here

Open Until Filled | No

Posting Number | 2026154

EEO Statement | The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.

Quicklink for Posting | https://jobs.cofc.edu/postings/18575

Job Duties

Activity | Manages the evaluation process of all transfer credit evaluation activities for incoming students, utilizing Ellucian Banner and imaged document applications. This includes, but is not limited to, the evaluation of new student records (college transcript and Joint Services Transcript reviews, AP, IB, Cambridge International, DSST and CLEP), overseeing workflow of transfer credit evaluation process to assure incoming student evaluations are completed on a timely basis, and working with other campus offices to ensure adequate workflow during peak evaluation periods. Reconciles reports related to transfer credit evaluations.
Essential or Marginal | Essential
Percent of Time | 35
Activity | Manages the evaluation process of transfer credit for graduate and undergraduate post-matriculated students, utilizing Ellucian Banner and imaged document applications. Credit evaluations include, but are not limited to, coursework elsewhere, international/exchange program (Study Abroad), and additional requests submitted by students. Assists students in questions related to the Coursework Elsewhere process and ensures that all forms are completed in the entirety. Communicates any issues to students, faculty, and staff. Liaison with Center for International Education as it pertains to Study Abroad.
Essential or Marginal | Essential
Percent of Time | 35
Activity | Manages the transfer email inbox and responds to emails from students, faculty, and staff as needed. Reviews and processes transfer related forms that are submitted via email. Assists with sending intentional email messages to students as needed.
Essential or Marginal | Essential
Percent of Time | 15
Activity | Acts as faculty liaison with departmental transfer credit evaluators, providing faculty with documentation on newly presented and non-standard courses. Builds transfer inventory (articulation) in Ellucian Banner, and the CollegeSource Transfer Evaluation System (TES), and ensures accuracy. Preserves and catalogs documentation of departmental evaluations, international credential evaluations, credit by exam, and student-provided documentation. Ensures accurate chronological history of institutional transfer credit policy documentation.
Essential or Marginal | Essential
Percent of Time | 10
Activity | Serves as knowledgeable/expert resource to ensure transfer articulations, evaluations, and procedures meet with College of Charleston policy and FERPA regulations, as well as being universal throughout the College. Interprets and participates in decisions regarding the transfer credit processes. Provides expert advice in all areas of undergraduate transfer evaluation procedures, rules and regulations to students, parents, faculty, staff, colleagues from other institutions, and external entities. Communicates both verbally and in writing as appropriate. Conducts one‑on‑one meetings and answers inquiries from incoming and current students, to explain transfer credit evaluations and advise about options. Assists other offices with student‑related events.
Essential or Marginal | Essential
Percent of Time | 5

Supplemental Questions

* How did you hear about this employment opportunity?
- Chronicle of Higher Education
- CofC - Alumni Career Services
- College of Charleston Website
- Diverse: Issues in Higher Education
- Glassdoor
- Handshake
- HigherEdJobs
- Indeed.com
- Internal Job Posting
- jbcjobs (Joint Base Charleston Military & Family Readiness)
- Job Fair
- LinkedIn
- Monster.com
- Personal Referral
- Post and Courier
- Public Job Posting
- SC Works (SC Department of Employment and Workforce)
- Twitter
- Word of mouth
- Other
- National Labor Exchange
- CareerBuilder