Transfer Center and Virtual Care RN

Hometown Health; Reno, Northern (NV, KY); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Education Assistance

Paid Time Off

401(k) Company Match

Flexible Work Environment

Job summary

Renown Health in Reno, NV seeks a Transfer Center & Virtual Care RN to lead patient placement, coordinate transfers, and supervise telehealth services across the care continuum.

As RTOC Charge Nurse you will collaborate with nursing, physicians and transfer center staff to move patients safely from admission through discharge, manage virtual care workflows, and maintain compliant, high‑quality care during night shifts.

Qualifications

• Must hold or be able to obtain Nevada RN licensure.
• BSN preferred for clinical leadership.
• Minimum three years RN experience in acute care settings.
• Ability to obtain Acute-Care Virtual Nurse Certification within three years.

Responsibilities

• Coordinate incoming/outgoing patient transfers and optimize flow.
• Provide telehealth services and virtual assessments.
• Act as Transfer Center RN and RTOC Charge Nurse to lead team.
• Collaborate with physicians, nursing staff, and leadership to ensure safety and compliance.

Skills

English proficiency

Nursing leadership

Telehealth support

Interdisciplinary collaboration

Documentation accuracy

Education

BSN preferred

Nevada RN license

Tools

Microsoft Office

Job description

# Transfer Center and Virtual Care RNRequisition ID: 190178Department: 200751 RTOC Renown Transfer & Operations CenterSchedule: Full Time - Eligible for BenefitsShift: NightCategory: NursingApply Now## Position PurposeThe Transfer Center & Virtual Care RN provides leadership, accountability, and comprehensive nursing services to ensure optimal patient care, resource utilization, and seamless patient flow. This role is challenged with facilitating patient flow into and within the healthcare system by collaborating with Renown leadership, clinical staff, unit staff, providers and transfer center personnel, along with coordinating patient care across the continuum, from admission through discharge, and ensuring effective two-way communication between the medical staff, referring physicians, and other healthcare team members. In collaboration with members of the bedside interdisciplinary healthcare team, participates in the multidisciplinary plan of care for patients, and ensuring effective quality and cost-efficient outcomes. Must demonstrate competence in a fast paced, stressful environment due to demands from multiple sources. In this unpredictable environment, the individual must possess the ability to organize, prioritize and reprioritize shift priorities as needed.## Nature and ScopeThis role performs various RN functions within the RTOC, including Transfer Center RN and Virtual Care RN. The position involves facilitating patient transfers, managing virtual care, and ensuring smooth patient flow across Renown Health.• Transfer Center RN: Coordinates incoming and outgoing patient transfers, ensuring seamless communication between care teams, facilities, and physicians while utilizing a strong knowledge of acute care and patient treatment. While operating as the RTOC Charge Nurse, this role also takes on leadership responsibilities in patient flow management, ensuring optimal placement and transfer processes, and collaborating with healthcare teams to meet safety and compliance standards.• Virtual Care RN: Provides telehealth services, including virtual assessments, documentation, and patient education, using advanced systems to support multidisciplinary care teams and patients.This position does provide direct patient care.### DisclaimerThe foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.## Minimum QualificationsRequirements - Required and/or Preferred| **Name** | **Description** || --- | --- || Education: | Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain State of Nevada Registered Nurse licensure. Bachelor of Science degree in Nursing preferred. || Experience: | Minimum three years of RN experience in an acute patient care setting in medical/surgical, Emergency Department or critical care. Nurses with five or more years’ experience preferred. || License(s): | Ability to obtain and maintain a State of Nevada Registered Nurse license. || Certification(s): | Ability to obtain and maintain an Acute-Care Virtual Nurse Certification within three (3) years of hire. || Computer / Typing: | Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. |## BenefitsRenown Health exists to make a genuine difference in the health and well-being of the people and communities we serve. And it is through your passion that this mission is made real every day. The relationship with employees is the foundation for success as we proceed with our strategic direction. We strive to build upon this solid partnership by offering a comprehensive and competitive benefits package that meets the diverse needs of employees and their family members.With my CAREER Rewards there's peace of mind in knowing that Renown Health is also fighting for the most important things in your life - family, finances and future. Navigate options and make sure you are getting the most value from your Nursing career with us.### Education Assistance### Paid Time Off### 401(k) Company Match### Flexible Work EnvironmentRenown Health is northern Nevada's healthcare leader and Reno's only locally owned, not-for-profit health system. We are an entire network of hospitals, primary care offices, urgent care centers, lab services, medical specialties, and x-ray and imaging services - with more than 7,000 nurses, doctors and care providers dedicated to the health and well-being of our community.