Transfer Advisor

Morgan State University; Washington; On-site; USD 54,000 - 66,000; Full time

Job summary

Morgan State University’s Division of Enrollment Management & Student Success invites applications for a Transfer Advisor. This role provides individualized advising to transfer students, assists with course selection, and guides enrollment transitions both on campus and with area colleges.

The position emphasizes building strong partnerships with advisors, faculty, and staff to enhance transfer student success and equity.

Qualifications

• Bachelor’s degree in education, counseling, student affairs, or a related field required.
• Two years of professional experience in higher education, including admissions, advising or student services.
• Familiarity with transfer students and related policies.
• Knowledge of FERPA and student data privacy.

Responsibilities

• Provide individualized transfer student advising using developmental approaches.
• Meet prospective transfer students for course selection and pre-matriculation advising.
• Assist with enrollment transitions, course registration, and orientation information.
• Explain degree requirements and transfer credit evaluation toward degree progress.
• Support academic planning, course selection, and career exploration.
• Use DegreeWorks, Schedule Planner, EAB Navigate, TES to monitor progress and document interactions.
• Maintain regular contact with advisees across channels.
• Refer students to campus resources (financial aid, counseling, tutoring, etc.).
• Apply appreciative advising to identify strengths and set goals.
• Develop partnerships with community college advisors and articulate agreements.
• Collaborate with Admissions, Registrar, and transfer coordinators on cohorts and credit evaluations.
• Advise in transfer programming and events and support program assessment.
• Engage in professional development and accreditation efforts.
• Report on enrollment, retention, and program outcomes.

Skills

Advising

Student advising

Communication

Relationship building

FERPA

Collaboration

Education

Bachelor’s degree in education, counseling, student affairs, or a related field

Master’s degree in higher education or related field

Tools

Ellucian Banner SIS

TES

EAB Navigate

DegreeWorks

Job description

Posting Summary
Job Title Transfer Advisor Division Division of Enrollment Management & Student Success Department Office of Transfer Student Programming Work Status Full Time Position Category Staff FLSA Exempt Pay Range Exempt Salary Range $60,000 / year Fund Source Federal/Grant Job Summary

Job Duties

Student Advising and Support (40%)

• Provide individual academic advising to transfer students using developmental and proactive advising approaches that foster mutually growth-fostering relationships
• Meet with prospective transfer students to discuss course selection at their home institution and provide pre-matriculation advising both on-campus, at area community colleges, and virtually
• Facilitate smooth enrollment transitions by providing initial advisement, course registration assistance, and general orientation information to incoming transfer students
• Assist students in understanding degree requirements, academic policies, transfer credit evaluation, and progress toward degree completion
• Support students with academic planning, course selection, and career exploration aligned with their educational goals and identified strengths
• Utilize advising technologies (DegreeWorks, Schedule Planner, EAB Navigate 360, TES) to monitor academic progress, prepare reports, and document all advising interactions
• Maintain systematic and frequent contact with advisees through multiple communication channels and early alert systems
• Refer students to specialized campus resources for comprehensive counseling, financial aid, disability services, tutoring, career development, and wellness support to minimize transfer shock
• Implement appreciative advising techniques to help students identify strengths, set goals, and develop action plans for academic success

Partnership Development and Collaboration (25%)

• Serve as an information resource and strategic liaison to the Community College Partnership Manager regarding current and prospective MOU and articulation agreement partners
• Maintain knowledge of transfer articulation agreements, state transfer policies, Maryland ARTSYS system, and institutional transfer requirements
• Build and sustain intentional relationships with advisors, faculty, and staff at community college partner institutions
• Collaborate with university schools, colleges, and division stakeholders to develop communication strategies and enhance visibility of transfer student services
• Coordinate with the Office of Admissions, Office of the Registrar, School/College Transfer Coordinators, and department chairs regarding transfer student cohorts and credit evaluations
• Foster partnerships with faculty advisors to ensure seamless advising transitions when transfer students meet departmental advising criteria

Student Engagement and Leadership (20%)

• Serve as advisor for the Morgan Transfer Alliance student organization and co-advisor for Tau Sigma National Transfer Honor Society
• Plan, facilitate, or support transfer-specific programming, workshops, and events that promote academic success, campus integration, and community building
• Participate actively in campus recruitment events, including open houses, transfer visit days, college fairs, and orientation programs
• Provide regular updates to the Senior Program Coordinator and Program Coordinator on student status, advising outcomes, and programmatic needs
• Support Alternative Admission Program students by serving as a resource to the Program Coordinator and ensuring appropriate support services

Assessment, Reporting, and Professional Development (15%)

• Prepare enrollment, retention, persistence, and assessment reports using institutional data systems and advising platforms
• Maintain accurate and confidential documentation of all advising sessions, student interactions, and outcomes in EAB Navigate 360
• Contribute to program assessment and accreditation efforts as needed
• Engage in continuous professional development through self-directed reading, professional organization involvement (NACADA), conferences, workshops, and training sessions
• Participate in departmental meetings, university committees, and collaborative initiatives that advance transfer student success
• Stay current on best practices in transfer advising, equity-minded advising, or student development theory

Requested Minimum Qualifications

Education

• Bachelor’s degree in education, counseling, student affairs, or a related field required

Experience

• Minimum of two (2) years of professional experience in higher education, including experience in college/university admissions, academic advising, student services, or related academic areas
• Demonstrated understanding of the unique challenges and experiences faced by transfer and first-year students with college credits
• Experience with federal, state, and higher education policies and procedures

Preferred Qualifications

• Master’s degree in higher education, student affairs, counseling, education, or related field
• Professional training or certification in academic advising (e.g., NACADA certificate programs)
• Experience working specifically with transfer student populations and familiarity with transfer transition challenges
• Knowledge of curricula and accreditation standards for international and U.S. institutions
• Experience with peer advising, mentoring programs, or student organization advising
• Understanding of institutional data, assessment methodologies, and data-driven decision-making related to strategic enrollment and retention goals
• Familiarity with Connected Advising, Appreciative Advising, Strengths-Based Advising, or other contemporary advising frameworks
• Bilingual or multilingual communication skills

Skills And Competencies

• Strong relationship-building skills with demonstrated ability to establish rapport, trust, and mutually respectful connections with diverse student populations
• Excellent verbal and written communication skills with the ability to adapt communication style to meet diverse student needs (active listening, adaptive communication)
• Strong organizational and time management skills with the ability to manage multiple priorities and meet time-sensitive deadlines
• Demonstrated cultural competency and commitment to equity-minded advising practices
• Proficiency with technology platforms, including student information systems, advising software, and communication tools
• Strategic thinking with the ability to identify problems, analyze alternatives, and implement effective solutions
• Ability to work collaboratively in a team environment and independently with minimal supervision
• Commitment to maintaining confidentiality and adhering to FERPA regulations

Technical Proficiencies

• Experience with higher education enterprise student applications and student information systems such as Ellucian Banner SIS or comparable platforms
• Familiarity with transfer evaluation systems (e.g., CollegeSource TES, Maryland ARTSYS)
• Proficiency with advising technologies (e.g., EAB Navigate, DegreeWorks)
• Competency with cloud-based document management systems such as Google Suite, Microsoft Office 365
• Experience with CRM systems, email management platforms, and project management tools such as Hiver, Smartsheet

Other Requirements

• Valid driver’s license and reliable transportation for travel.
• Ability and willingness to travel locally and attend conferences, including occasional evening and weekend commitments
• Ability to engage with students, faculty, and staff via telephone, in-person, video conferencing, and electronic media

Key Performance Indicators

Success In This Role Will Be Measured By

• Transfer student retention and persistence rates from first to second year
• Student satisfaction scores on advising evaluations and engagement surveys
• Timely and accurate documentation of advising interactions in EAB Navigate 360
• Participation and attendance at transfer-specific events and programming
• Development and maintenance of partnership relationships with community college advisors and faculty
• Progress toward degree completion for assigned advisee caseload
• Professional development activity completion and application to practice
• Contribution to departmental goals and institutional transfer student enrollment targets